Comments on: EG Launch ‘Get Games’ With Sam HD

By: kyrieee

kyrieee — Thu, 26 Nov 2009 12:53:28 +0000

What are the payment options? Are debit cards accepted?

By: Ed from Brazil

Ed from Brazil — Thu, 26 Nov 2009 11:54:47 +0000

Ok, People contacted me, Thanks.

By: Ed from Brazil

Ed from Brazil — Thu, 26 Nov 2009 11:01:58 +0000

Hey, Rupert. Yeah, there is no key at the “your Games”, and I didn’t get any emails after the first one confirming my account. I used the site contact feature, already, but no reply so far. Thanks for the answer.

By: Rupert (EG)

Rupert (EG) — Thu, 26 Nov 2009 10:25:35 +0000

Ed: log in to the site and click on “your downloads” and the
key should be listed there. It was also emailed to you and shown when you buy the game. If it’s not, there’s clearly an issue and you should contact us and we’ll get it sorted.

By: Lewis

Lewis — Thu, 26 Nov 2009 10:06:24 +0000

I can’t get it to reply properly, so this is to Mrmud at the top:

Eurogamer keeps editorial very separate from business. I know Tom doesn’t even have access to advertising schedules and accounts, for example, and just gets given a budget without knowing where the money’s actually come from. I’d imagine it would be a similar case here – the Loman brothers dealing with the business side, Tom and co. dealing with the editorial side.

By: DarkNoghri

DarkNoghri — Thu, 26 Nov 2009 01:46:31 +0000

I’ve kind of been thinking about this recently. I really like the community features that Steam has, but I dislike that I have to permanently associate certain games with it. Honestly, what I would like is more like Xbox Live, in that I can install a game, associate it with steam, and gain full access to friends lists, and server integration. I mean, I can install COD4 and have it linked with Steam as a non-Steam game, but I have to go fully in-game to join the server a friend is on, etc. Then, when I uninstall the game, I want it disassociated with Steam so I can resell if needed. Basically, I want games to have full Steamworks integration, but without needing a permanent link to a single Steam account, and not necessarily a full Steam install. You install, it associates, you uninstall, the association goes away.

I guess the closest thing to what I want is Xfire, maybe? I’ve never bothered using my Xfire account because Steam is so nice.

Also, I would dearly love for Steam to have an overhaul. For a program that’s just supposed to be an interface to games, it should really be much faster. And, once you install, you shouldn’t have to be online to play, at all.

By: Ed from Brazil

Ed from Brazil — Thu, 26 Nov 2009 00:57:42 +0000

So I bought SSHD on Get Games for cheap but got no cd-key, and therefore I can’t install the game. Horray.

By: Springy

Springy — Thu, 26 Nov 2009 00:02:37 +0000

Thanks, Rupert. Sorry I was vaguely negative, I did contact your guys and got a prompt reply, so I’m happy that it’s being sorted.

By: Hyoscine

Hyoscine — Wed, 25 Nov 2009 22:54:24 +0000

This could be a good thing. Like a few people are saying though, the site could really do with an extended FAQ at this point, just to clarify your intentions a little. The Serious Sam Sale is a nice opener, but what’s special about Get Games that’ll tear me away from my nice and comfy Steam/GOG combo?

By: subedii

subedii — Wed, 25 Nov 2009 22:14:50 +0000

Thanks for taking the time to respond to our queries Rupert. I wanted to ask a couple of questions with regards to the Terms of Service:

If you change your hardware components or wish to transfer the Software to another computer you will need to unlock it on the new computer again by connecting to our Web server on a secure connection. A maximum of 3 (three) unlock processes is included in the licensing fee for this software. If you wish to exceed the number of unlocks an administrative fee may be required. Once the software has been unlocked you may install it an unlimited number of times on your computer as long as the hardware specifications do not change. In the case of Steam encrypted products you simply re-download the software and use the same Steam activation key.

You may not:

* Load the Data onto more than one computer at a time. If you wish to transfer the Data from one computer to another, you must remove the entire Data from the first computer before you install it onto another.
* Sub-licence, assign, rent, lease the Software or make or distribute copies of the Data, or any part thereof.
* Translate, reverse engineer, decompile, disassemble, modify or create derivative works based on the Data or any other part of the Software, except as permitted by law.
* Make copies of the Software or its accompanying documentation, materials or any other part of the Software either in full or part for any reason.

First, am I right in presuming that the 3 computer limit does not apply to Steam games (which can typically be utilised on any number of computers as long as only one copy is concurrently running)?

Also, is there a de-authorisation process for removing a computer authorisation so that you don’t end up using up all three of your limited machine activations?

Do hardware changes to the machine count towards new activations, or, at what point is it considered a “new” PC?

Finally, what is the actual administration cost if you exceed this number?

Thank you in advance for your responses.

By: ManaTree

ManaTree — Wed, 25 Nov 2009 21:17:26 +0000

Thank you, just a couple more questions.

Are any sales planned? Just out of curiosity.

Can you guys be straight up transparent about the DRM? I know that by obfuscation you can possibly get more sales, but if you’re straight up about it, customers can put more faith into it. Not to mention that the transparency may make the publisher change their mind about what DRM to put on it.

By: TheSombreroKid

TheSombreroKid — Wed, 25 Nov 2009 21:12:30 +0000

a more than satisfying response, thanks :D