Shout At The Devil: Blizzard Aware Of Diablo III Hacks

By Nathan Grayson on May 21st, 2012 at 11:59 pm.

Undead-vaporizing wizards: more susceptible to kidnapping than you might think.

First things first: everybody, go change your Battle.net passwords. I have to imagine that someone at Blizzard uttered the phrase “Besides, what else could possibly go wrong” over the weekend, prompting the god of comedically cruel timing to bring its massive whack-a-mole hammer down on Blizzard’s doorstep. And so: hackers! Diablo III‘s official forums are currently rife with tales of items and gold going missing and characters even being hijacked wholesale. Even Eurogamer has firsthand experience. Now, though, Blizzard’s attempting to play knight-in-increasingly-tarnished-armor once again.

At the very least, Blizzard is now acknowledging the issue. You will, however, need to be patient for a bit longer. A Blizzard rep explained on the forums:

“Hey guys, we are very aware of these reports and are taking them very seriously. Please keep an eye on the General Discussion forums as Community members will be posting something soon. If you have been hacked, please contact Customer Service as soon as you can. In addition, using an Authenticator can help secure your account even more.”

Unfortunately, some players are reporting hacks in spite of Authenticators, so take all necessary precautions regardless.

All of this, of course, comes after DRM woes ranging from lag to disconnects to lengthy periods of server downtime that have – among other things – severely hampered our enjoyment of Blizzard’s loot-loving opus and raised serious questions about the future of always connected games.

Moreover, while Blizzard’s delayed the grand opening of Diablo III’s real money auction house, it still plans to take a pair of giant celebratory scissors to all the red tape eventually. With account hacking in the picture, however, that prospect goes from mildly controversial to downright frightening. Blizzard, then, has an uphill battle ahead of it on par with peddling a unicycle up the side of a skyscraper.

Ultimately, I’m still rooting for the Titan-developing titan to get things under control so people can actually, you know, play the game they spent their hard-earned coin on, but here’s hoping Blizzard learns a very big lesson from all of this. And everybody else? Just because a heavily server-based infrastructure thickens your hulls against pirates and knocks down the barrier between single and multiplayer, that doesn’t mean it’s anywhere near unassailable. Time will tell what kind of toll these issues take in the long run, but for now, this certainly doesn’t look like the cure to all of PC gaming’s greatest perceived ills.

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373 Comments »

  1. requisite0 says:

    I fucking love you. Yeah, I said it.

    • El_MUERkO says:

      I know review scores are subjective, but COME ON!!!

      Eurogamer gave this turd a 9 out of 10. Completely ignoring the online/server/account/hacking problems the actual gameplay, story, graphics and sound design are all pretty fucking terrible.

      It’s a BAD GAME.

      • Joof says:

        No it’s not. Stop being silly.

      • MythArcana says:

        It’s the typical Blizzard Glowing 9.0 Review across the board.

      • Crimsoneer says:

        It is NOT a bad game, by any, ANY standard. It’s a great game, with some huge connectivity issues. And an auction house that’s not at all thought through. Other than that, it’s a nigh on perfect game.

        • Salt says:

          In my opinion Diablo 3 has some significant game design issues. It has a beautiful visual style, and the game feel is largely excellent, but the underlying mechanics do have problems.

          The difficulty system is just wrong-headed from the start. I clocked up 15 hours of playtime before I got to something I found mildly challenging. The necessity to complete the game on the lowest difficulty to unlock the next; and complete that to unlock the next; and same for the next, is simply bad design. That it was the system used by Diablo II is not a valid reason for making players click through the game on boring-mode.

          I’ve only played the Demon Hunter class, but that too has shown balance problems.
          I have dozens of AoE attack abilities, but one (Elemental Arrow with Frost Arrow rune) is simply better than the rest. It uses a fraction of the resource cost of other AoE attacks, does the same or slightly more damage, and even slows enemies. It’s one of the best single-target damage abilities too so it’s virtually always the best damage-dealing button to press.
          By alternating between two abilities (Bola Shot with Thunder rune and Impale with Impact rune) I can keep an enemy permanently stunned while still doing significant damage to them. Some bosses are immune to stun, but those that are not are made completely trivial.

          Probably I set my expectations too high. I got bored of Torchlight when I had my character set up so she would defeat absolutely any enemy by holding down one button, and hoped that Diablo would be sufficiently well designed to avoid that kind of situation.
          Thinking up the build that will make you unstoppable is fun, but once you find that it actually does make you unstoppable it destroys the fun of the game itself.

          • iucounu says:

            The balance is what bothers me, too. It all seems too flat; Normal is a cakewalk with mostly naff loot, there are no real difficulty spikes – not even the bosses – and the real action for top gear looks like it will be in the auction house, because of the relative rarity of really lucky drops. It’s balanced like an MMO that wants you to grind on a monthly subscription.

          • aystiauw says:

            You’re aware that fiction writers reference factual events to provide verisimilitude, right?

            http://www.youtube.com/watch?v=ePIcvjQZL_k

          • JackShandy says:

            The above comment is spam. Do not click on it.

          • Zyrxil says:

            You’ve found one setup that works really well for you, but that hardly means it’s the end all, especially for higher difficulties. If it needs balancing, then it’ll get patch. It’s not like D2 1.00 was the end word in balance.

          • Phantoon says:

            THE CONNECTIVITY ISSUES MAKE IT A BAD GAME!

            We don’t even need to go into semantics- a game that’s unplayable by MMO standards is BAD!

          • weego says:

            What if. like me, the reviewer has had no connectivity issues other than the maintenance throughout the 30+ hours played so far? Would you rather they took the attitude that they “heard” there were issues so marked it down on what other people say? Isn’t that getting close to the mark of people reviewing up because they “heard” it was better than they experienced? Who then did they hear it from?

          • jalf says:

            What if. like me, the reviewer has had no connectivity issues other than the maintenance throughout the 30+ hours played so far

            Well, first, why shouldn’t maintenance count? I could play Torchlight without any “maintenance” downtime. I could play Diablo 2 without any “maintenance” downtime. Blizzard decided to design Diablo 3 so that it would need to be taken down for “maintenance”, in between the times when it is down due to servers being overloaded, or bugs surfacing or Blizzard getting hacked.

            If you design a product so that it it practically *invents* new and exciting ways in which to break or fall over, then I’d be disappointed at a reviewer who *didn’t* call it out.

            Taking servers down for “planned” reasons is still taking the servers down. It still prevents people from playing the game.

          • Calculon says:

            And the best part of all of this is….

            Nightmare Mode is almost exactly the same as Normal Mode with a couple of exceptions:

            1) It generally requires MORE clicks to kill the same monster, although the threat level is about the same
            2) Additional loot drops/crafting abilities.

            That’s it. The mobs dont use other tactics, there isnt anything interesting, they just require MORE CLICKS. That is just unbelievable to me (in a bad way).

            I had hoped that once I got to Nightmare Mode it would be more fun, or there would be more of a challenge – but there isnt. Its just clicking more, that’s it!

          • kurnun says:

            boooo! no challenge? try playing a hardcore champion, let’s see if you can survive act 1 or 2 in nightmare mode, you see.. its really easy to say that a game has no challenge at all if you’re not playing into a challenging mode in the first place, i have 2 patriarch champions in D2 but not a single hell hardcore champion, i played softcore only to unlock the hardcore option, and my first encounter with belial was a disaster,. not even mentioning that playing into a public game is a whole different story, since the mobs are tougher, especially those mobs who can 1-hit a champion that is also hard to kill. SEE FOR YOUR SELF MAN,

        • innociv says:

          What is so great about it?
          I had more fun playing Torchlight2 and PoE.
          What makes Diablo3 good, exactly? I think Diablo2 is better in about every way except the amount of content.

          I’m sure Diablo3 would have been a 7-8 if it didn’t have the “Diablo” or “Blizzard” name on it.

          • Zyrxil says:

            The skill system is a great method for providing build customization despite complaints about lack of permanence. You use a good variety of skills even if you decide your favorite skills early on. The combat feels very solid and meaty, more so than any other Diablo-type game.

            What’s so great about TL and PoE? PoE got me bored faster than any other loot pinata game. The materia skill system was simply bad- it added too much randomness to skill acquisition, which led to classes being more defined by their starting position on the talent tree…which is 99% passives that boost some stat by a miniscule %. You end up using one or at most two skills 99% of the time, and combat is quite floaty- the exact opposite of D3′s solid feeling. Also comeon, you can’t tell me you don’t get frustrated not being able to blow urns open with AoE attacks.

          • Torticoli says:

            You’re aware that “7 or 8 out of 10″ is a great score that means the game in question is very good, right ? Not that review scores matter, at all, whatsoever, but hey, still.

          • Jimbo says:

            Not on a scale of 7-10 it isn’t…

          • Snakejuice says:

            “Also comeon, you can’t tell me you don’t get frustrated not being able to blow urns open with AoE attacks.”

            LOL that is pretty funny, at first you COULD blow up urns with AoE but then some douche complained in their forums about it so they changed that for the worse. PoE might be one of those games where the devs don’t really have a well defined plan for how they want they game to be so they rely TOO MUCH on user feedback..

            That said I do love their web of passives and the dropable skills, however I always find myself spending more time just staring at the web and trying to find decent equipment with the right amount/color of sockets more than I do actually hacking and slashing.

            That said, I’ve been playing nothing else than D3 since release and lets be honest here, it wipes the floor with it competitors.

          • Snakejuice says:

            “Not on a scale of 7-10 it isn’t…”

            Well technology has mow moved forward a lot so it’s time to introduce a new scale to reflect this! Introducing… the 46-49 scale!

          • ScubaMonster says:

            Path of Exile is alright, but I found Torchlight 2 to be extremely dull. I almost prefer the first one not counting multiplayer.

        • SketchyGalore says:

          This guy’s right. Just because there’s a giant diamond in the middle of a sewage pit doesn’t mean it’s not still a diamond. The GAME Diablo III is amazing, well made, and fun. The nitpicking of it is a natural reaction people are having to how it’s being run. The SYSTEM of Diablo III is one of the largest embarrassments I’ve ever witnessed in gaming history. Half of the guys under the Blizzard roof are amazing and I really hope they’re pissed at the other half.

          • TomA says:

            Well hopefully they wipe all the sh*t off this diamond before it becomes too nauseating to deal with the sewage that inevitably comes with it every time you try to: log in, manage to log in and realise your characters and gold have disappeared, try to play on a non working day (the only time some people get chance) to realise the servers are dead all day.

          • Bhazor says:

            I have to wonder how many more above average games Blizzard can get away with before their fanboys realise most of their best guys left years ago.

            They haven’t made an innovative game since Warcraft 3.
            WoW was Everquest in a much friendlier environment
            Starcraft 2 is just Starcraft HD with maybe two new worthwhile units.
            Now Diablo 3 is Diablo 2 but with the Guild Wars skill deck system.

            Blizzard lost their daring years ago and now their only trump card is their production values. You can’t even say they have their old polish considering all the hacks, server down time and balancing issues that are left over after a rumoured 8 years development.

          • Nesetalis says:

            Diablo 3′s mechanics are great… the loot system is a little drawn out.. and the difficulty curve…. is fucking nuts.
            Flat as a board until you hit a small mountain at nightmare… then a straight cliff at hell… then some how you are on the fucking ceiling in inferno.

            As for the story… its… mediocre. They need to get some real writers at blizzard. Who ever wrote Diablo 1 and 2 knew what they were doing with the “less is more” mentality. But for D3 they decided to fill it full of terrible writing, horrible characterization, and even worse plot.

            The fourth time Asmodeus taunted me after i’d just whipped his arse…. made me just facepalm hard enough to crack my skull. After I got back from the hospital I mentioned to my friend “Everything is predictable, everything… and I know there has to be a twist because you fight diablo later…” And then proceeded to mention what the best twist would be…. and then an hour later I find out that my mocking prediction was true.

            If we had spoiler tags i’d share it, but I’m not going to be a dick. Lets just say, mother of the new Diablo :P

            As for the rest of the writing.. some of it isn’t bad, but mostly the good comes from the history, what was already written. The new stuff, the dialog, the plot twists, the plot itself makes me cry a little.

            The feeling from the world wasn’t terrible, but the acts themselves annoyed me a little… it felt like they completely reused stuff they had done before. Act 1 felt like darkshire from Wow followed by the hinterlands… act 2 felt like act 2 of diablo 2, act 3 felt like act 5 of diablo 2 LOD, act 4 felt like StarCraft 2.

            The companions also made me facepalm. Their entire existence, is there to give you a feeling of not being alone. They do almost no damage, their DPS reduced by a factor of 10. Their abilities are mostly useless. And worse, their dialog is solely there to compliment the player. And I mean that in the sickly sweet way, the next time I hear “You Inspire me!” I’m going to take the templar out back and shoot him. (he at least has a heal that can help in a pinch.)

            Seriously, Their sole purpose is to stroke the player’s ego. A bit ago, I died 4 times against an elite monster in nightmare… and on the 4th run back my moronic templar said that line, “You Inspire me!” and I’m thinking “I’ve just lost, horribly, utterly gutted by this little monster, repeatedly…. and I inspire you? Really?” Perhaps it was the frustration talking, but I was just sick of it. I can’t even remember the rest of the sicky sweet compliments the morons spew all over you. And the wizard is bad enough, insufferable ego as if he had never failed in his life…. I kept waiting for him to say “oh? murder all the prime evils? -yawn- walk in the park! I’ll take care of it after my nap.” Use some fucking gravitas guys! Make me feel as if the world is at least in a bit of peril.

            Next complaint, loot, oh god the loot… I found one unique.. er sorry I mean legendary… it was okay, slightly better than a high end rare i’d found. But out of all the hours i’ve pumped in, a single legendary. And i’ve got atleast 50% magic find on my highest level character now… The white drops are just clutter mostly, why even have them in the game past act 1 normal? They are uselss, you can’t even sell them for more than 10g while even at lvl 1, everything costs at least 1000g. The economy scale is ridiculous, I sell a rare, and get 5% of the price it would cost me to buy it! diablo 2 it was some where between 20% and 50%, canno’t remember exactly. But no, they are trying to scale the game for real money trading… You want to buy phat loot? well get 1,000,000g at a minimum.

            Class balance… is non existent. Demon hunters have terrible abilities mostly, they are not the amazon from D2, nor rogue from d1… they have alot of useless abilities and are clunky to play compared to say the polished class that is the Monk… Playing that is smooth, every action flows from one to the next, every ability has a usecase and makes sense. The wizard is somewhere in the middle, almost all abilities have a use and their actions flow fairly well. I havn’t played a barbarian yet, so I won’t speak to that… and Witchdoctor I only played in the beta. It felt like a bolt on to me.. lots of silly ideas thrown together.

            But all that aside, I am having fun… I am enjoying the challenge past normal. And I am getting that little joygasm every time I get an awesome item. Also the UI isn’t bad, everything fits where it should be… and the loot display makes it fairly easy to determine which piece of gear is truly an upgrade. Though I wish you could have just 2 or 3 more abilities on your bar. (if you havn’t turned on elective mode, do it… )

          • lordfrikk says:

            Yes, because neither World of Warcraft nor Diablo 3 innovated the genre in some way or did something that so many people copied blindlessly instead of, you know, thinking of ways to improve on their own. Even if the only thing they did in Diablo was do away with skill tree and implement the new system it still is an innovation. It’s just that you probably don’t think that’s an innovation rather than “dumbing down” things, huh?

          • Nesetalis says:

            Which Diablo was a great iteration of Nethack, which was an iteration of Rogue :p
            Yes they do innovate, but its innovation of an old concept (very old) and doesn’t forgive their screwups.

            Diablo took the Roguelike genera and created its own Genera ARPG. But its still based on the old template. (even if diablo 3 sacrifices most of the randomness :<)

          • Bhazor says:

            No the skill deck system isn’t dumbed down. It *is* a copy though.

            Since WoW thats all they’ve been doing. WoW basically did what Everquest et al had been doing for years. The recent surge in MMOs isn’t from any innovation on Blizzards part its just that they popularized it.

            Starcraft 2 is mechanically ancient. Long surpassed by a genre that abandoned the build queue/APM dependent mechanics years ago. A genre that has moved on to RTS 4x hybrids (Total War, Rise of Nations), collosal scale (Supreme Commander, Sins) and innovative tactical mechanics (RUSE, War Games).

            The fact that Diablo alikes exist is no reason for Diablo 3 to be as old fashioned as it is. Starcraft and Diablo 1/2 at their time were innovative, high tech and damn near revolutionary. WoW? Starcraft 2? Diablo 3?

            So a couple of questions.
            Does Diablo 3 or Starcraft 2 feel like they each took 12 years to make? If those games didn’t have their iconography or Blizzard’s name attached then how influential would they be?

            @ Nesetalis

            Diablo made nethacks real time. Thats a big deal, that is creating a new genre. Diablo 3 on the other hand…

          • Nesetalis says:

            er, made “nethacks” real time? :p
            There were real time roguelikes long before diablo… Dragon Slayer comes to mind… and I’m sure I played others… though only vaguely remember.

            also I probably should have included hack, but I felt nethack holds more glory than hack. To this day I still play a variant of nethack, and its still actively developed.

          • veelckoo says:

            Diamond in a turd is TURD. Until you clean it, that.is. So far it is nowhere clean.

          • ScubaMonster says:

            Blizzard gets bashed pretty hard but plenty of other games release super buggy but are viewed as good overall. Obsidian and Bethesda’s games are prime examples. They had some game breaking bugs despite being able to be played offline.

          • Supahewok says:

            @ScubaMonster That’s true, but you really can’t tell if a game will be buggy or not until someone plays it. Everybody, and I mean EVERYBODY called Blizzard out on the always online policy for D3 MONTHS ago. It’s the difference between driving over a cliff cuz it’s rainy and foggy and you can’t see, and driving over a cliff because driving over a cliff is a deliberate part of your business plan. Sorta.

            Everybody’s just mad because we could all see this trainwreck coming from months ago. And personally, I’d never considered the possibility of someone hacking accounts, so this wreck is suddenly a lot worse to me. Just terrible all around for Blizzard.

        • bruno says:

          From my own experience, a game that frustrates me is a bad game.
          If I launch diablo3 and end my game session with a sour taste in mouth, and feeling angry, it’s a bad game.
          I play a game to relax and get entertained. Not to get frustrated.

        • zin33 says:

          im loving the game so far (just got to act 1 on hell today)
          but as a long time diablo 2 player i gotta say that the lack of interesting affixes on items is a huge letdown (crushing blow, deadly strike, chance to cast x spell on hit, charges of y spell, etc)
          another thing is how games are managed ATM. i just hate it. i loved d2 one way more (you know seeing a list of games, it felt better)

          to those complaining about online connectivity i dont really get im sorry but i dont because im sure that the % of people that would play diablo 3 single player (without any chance of bringing that character online) would be VERY low.
          i just cant bring myself of why you would choose single player even for diablo 2 considering youd have no pvp, no ladder mode, no uber bosses or uber tristam and no pvp

          • quintesse says:

            Because I actually LIKE playing by myself??

          • Antsy says:

            It’s almost as if lots of gamers have no interest in Epeen at all!

            Who knew?

          • Bhazor says:

            Nope.

            The majority of players would have never played online.

          • Shar_ds says:

            Exactly how I’d have wanted to play it then

          • Snakejuice says:

            I do play a fair bit of co-op in D3, but im still mostly playing alone because at the end of the day it’s much much more relaxing, I can sell/salvage my inventory when I’m full and fiddle with gems and crafting etc etc without someone telling me “are you coming or what??” after 30 seconds in town..

          • Nesetalis says:

            I mostly play alone, though I did drag a friend in to help me violate Diablo on normal. (my build just wasn’t right for defeating him). This time around, Diablo will be a piece of cake.

          • InternetBatman says:

            A lot people (including me) actively dislike pvp. Call them carebears or whatever. I couldn’t find data to back it up, but I still think there’s an even split between pvp and pve servers on WoW, maybe even a little more weighted on the PVE side.

        • Sonicberry says:

          It’s a bad game by the standard of online connectivity and anti-hacking and anti-bot measures.

          Heyo.

      • erutan says:

        The story is pretty shit, but graphics and gameplay are pretty tight. I found it interesting how derivative it was structurally to d2, but it was fun to see little nods tying together all 3 games.

        In the long run I can see the benefit of all characters being able to use the auction house and co-op with anyone/anywhere (if you’re both on the internet of course). So far it’s been an annoyance, but we’ll see. At least the peer to peer connectivity is pretty flawless, unlike many online matchmaking networks.

        • stupid_mcgee says:

          and co-op with anyone/anywhere (if you’re both on the internet of course).

          Well, that’s a bit redundant. You’re not going to be playing Diablo 3 at all if you’re not on the internet, whether it’s solo or co-op.

        • Flukie says:

          There is no peer to peer, its all server based. Minus the patches.

        • DK says:

          “The story is pretty shit, but graphics and gameplay are pretty tight.”
          The graphics are not tight. They’re atrociously bad. The art style is incredibly cohesive, which is what makes it LOOK good. But the actual details behind that art style are insultingly bad, and it’s shameful how little effort went into it.

      • iucounu says:

        It’s basically Diablo 2 again, but with some bullshit online issues and some balancing to do; but D2 was a brilliant game, and this is just about as good.

        Diablo is the only Blizzard series I’ve ever played. D2 was far better than D1, and I don’t see any retrograde step from D2 here except the aforementioned online bullshit. It’s bullshit, and I don’t never want to hear this bullshit on the radio, or in my children’s ears, ‘cos it’s bullshit. But I bought it anyway, and apart from launch day bullshit, I have had no problems.

        As a Diablo it is excellent. Up to now – having beaten Normal – I have no complaints. I played and loved the similarly excellent Torchlight, and this isn’t significantly better or worse. For me. For you, with the flaky Wifi, it is probably a fucking disaster, but for me? The game is slick and always interesting. I am not quite convinced by the economy yet – the auction house looks like it’s going to be important, and that isn’t quite working yet’? – but I’ll be interested to see what happens.

        • Lemming says:

          Isn’t that what they did with SC2? Just polish up the original and throw enough visuals and cut scenes at it until we all believed it was brand new?

          • iucounu says:

            I don’t really know, because I never played either Starcraft, but yes – the core game is identical, and it’s even thematically identical. I think there may actually be fewer gameplay mechanics in this than in D2. But I’d also argue that adjusted for perception there’s no difference in the graphics. Nobody is being blinded by the shiny veneer on this game – I’m click click clicking away just as compulsively, because a) It’s essentially the same experience and b) My internet connection is reliable

          • malkav11 says:

            I can’t speak to the multiplayer portion, which I know most people regard as the meat of the game, but Starcraft II’s singleplayer campaign was a radical change from the original Starcraft campaign, from the inclusion of persistent metagame elements like research, branching mission paths and unlockable units and upgrades, to much more varied mission design, to a substantially stupider and less interesting story.

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          • Kablooie says:

            Personally, I didn’t *want* brand new; I wanted a modern-day D2. My only complaint about the game so far is the length, which is shorter; a disease that seems to infect many games these days.

        • Bobby Oxygen says:

          I don’t feel that Diablo 3 is anywhere near as good as Diablo 2. It’s barely as good as Diablo 1.
          The first two entries in the series consumed me, devoured me whole. When the Twin Towers fell, I was glancing at the TV while clicking away with my necromancer. That’s how good Diablo 2 was. In comparison, I got bored with Diablo 3 after a couple of days.

          • Joshua Northey says:

            You are also you know…older. I used to play MOO for days at a time, my life doesn’t work that way any more and I have much higher quality entertainment options competing with computer games that I didn’t have access to or couldn’t afford as a 14 year old.

          • Bobby Oxygen says:

            That’s true, but I was in my early twenties when Diablo 2 came out, and I’m presently uemployed. So I do have the time required to lose myself to a game (and I still do from time to time). Diablo 3 just isn’t good enough for me to get into to like that.

      • LionsPhil says:

        I like how you replied to the first post so you could get your endless “bluh bluh Diablo is bad no its not yet it is” flamewar as high up as possible.

      • Screamer says:

        @El_MUERkO
        Its probably not a bad game, but it certainly doesn’t read like an 9, 8 at most. Eurogamer review was done by Oli “Blizzard fanboi” Oli, check his history, almost every game he reviewed was 10/10. Pitty would like to have seen a review by someone more subjective.

      • Jerakal says:

        Try not to succumb to /v/ syndrome guys. You don’t have to dislike a game just because you haven’t played it and it’s popular.

      • Crius says:

        Srlsy man. Still considering Eurogamer as a decent e-zine?
        After the MASS EFFECT 3 showdown?

      • Foosnark says:

        It’s an excellent game that has one stupid design decision in it that was probably handed down From On High.

        • Machinations says:

          What is sad is all the children rushing to defend Blizzard because ‘it’s Blizzard!!1! *swoons*

          If it was any other publisher or developer, they would be screaming bloody murder. This herd mentality, and the stupidity (I am sorry, but it is true) of people purchasing this game, and wanting to be in on the next ‘cool’ thing (sorry, I had to) concern me greatly.

          The lowest common denominator does not bode well for gaming. If these people just rollover, companies like Actiblizzard (Blactivision?) will continue pumping out shoddy products with ridiculous ‘always online’ requirements.

      • Enerla says:

        A reviewer doesn’t care for “temporary problems” that will be fixed in a patch real soon. And initially the worst issues with Diablo III looked like temporary problems. As “launch day” problems last longer, we get more balance issues, hotfixes are here for nerfing while nothing is done about bugs…

        If you add security issues even with authenticator as something new, and address how Blizzard doesn’t fix things, but keeps nerfing classes you can update review without losing face.

        Why hotfixes are important here? As you see recent hotfixes: They nerf strong abilities. What happens? People who progressed quickly and have very strong loot can farm valuable items. People who haven’t done that will “hit a wall” and have to get equipment. But you very rarely get upgrades if you farm what you can. People who are ahead of you will get better “tier” loot. So your best choice is AH. Yes, in long turn, if you don’t want to farm a lot of gold, you will see: “long, very long and boring farming till I find something, or RMAH”. And on RMAH Blizzard takes 15% cut.

        The game doesn’t get gradually harder, you don’t earn stuff piece by piece. You hit a wall at a certain point. If you weren’t lucky you have to get equipment either very slowly or from another player.

        It is bad for you. But it is profitable for Blizzard. Why hotfixes come with “big nerf” but no bugfix, when Blizzard can win something on this?

    • Metonymy says:

      I can never use my old bnet account, because within one day of ‘unlocking it’ in order to try out a beta, my WoW account was renewed, and I received a letter from Blizzard accusing me of stuff. I’m amazed I didn’t also receive a bill for this.

      • Crimsoneer says:

        I had the same thing a few years back. Apparently, my old US char was re-actiated – without me paying, somehow – and then went around racially swearing at people

    • Machinations says:

      I should have been, along with my cadre of friends, the core demographic for this game.

      Then Bli$$ard, in their infinite wisdom, decided to piss on my head and tell me it is raining.

      Not only did you lose this sale, Acti-Blizzard, I will not buy anything from your company again. Enjoy the pennies you make from spergs on the auction house, geniuses.

      • Screamer says:

        I’d say they are not really aiming to make money on sales, their target income will be from the auction house, to reel in the wow players moving over.

      • Toberoth says:

        Is it also a cadre of people who spell Blizzard “Bli$$ard” because it’s edgy and cool?

        • Baboonanza says:

          If using $s in the names of companies you don’t like was ever cool it was for at most 5 minutes sometime around 1996.

          • MadTinkerer says:

            Back when TSR was stomping on D&D fan sites for (sometimes accidentally*) reposting old Dragon Magazine articles in the early 90s it was common to call them “T$R” on Usenet.

            And now it’s been about thirteen years since Wizards bought TSR and you kids probably use your phones to text each other but you don’t even know what Usenet is and think all RPGs are MMOs and grumble grumble grumble…

            *Fun fact: at one point there was no way to purchase anything on the Internet, and hard copies of old periodicals could only be found in individuals’ collections. So if someone typed up an old article and submitted it to a “Netbook of X” fan compilation, claiming it as their own work, and the editor of the Netbook lacked the original magazine issue, it was basically impossible to check for plagiarism.

            TSR did not like this.

          • Machinations says:

            @Toberoth

            So rather than respond to the substance of my comment, you ask if I think it is cool to use dollar signs in the name of greedy, cash-grubbing companies.

            I’m not trying to be ‘cool’ – while you are trying too hard. Next time, try to read the comment and understand the point, even if you have cognitive dissonance over purchasing this turd of a game.

            Fun fact: I’m 32 and could give a shi- what you think is cool. Idjits purchasing this trainwreck of a game are driving the industry down a path I don’t like. Is that more clear, junior?

        • jezcentral says:

          Wait….RP$!

          I knew they were on the take.Their oh-so-cunning site name has betrayed them!

          • Machinations says:

            Rock Paper Shotgun is one of the very few – and the only mainstream – gaming site I trust. They are actual people airing actual opinions, and I appreciate that in a sea of mendacity and sycophants.

      • Imek says:

        Blissard?

    • Arkanos says:

      … is no one stopping to consider the implications of activator-enabled accounts being hacked? Doesn’t that mean that Blizzard’s database that fiddles with those activators and all… doesn’t that mean it was probably hacked? Same way all those RSA code-generators were compromised?

      • Captchist says:

        OOoo! I know this one! Me! Pick me!

        Authenticators solve some % of basic hacks where the attacker has access to your password but not the authenticator.
        For example, they got your password off another site or game, or they used a very simplistic keylogger installed on your computer to pick up you typing in the password and send the password back to them.

        More sophisticated keyloggers will pick up you typing the password AND the authenticator code, then will block the message from your computer to the servers, whilst quickly sending the password AND the authenticator code back to the hackers who will quickly log in whilst the code is still viable.

        It’s a more sophisticated and very time sensitive attack, but it is possible.

        For the most part the key is to ensure you don’t have any keyloggers on your system, and use an authenticator to make it as difficult as possible for the attackers.

        • jrodman says:

          It seems sad to use a hardware-assist, but not tie a key to the specific socket, etc. It is much more difficult to take over the specific socket.

          Of course given an actual key logger (rather than network traffic attacks), any sort of hijacking is possible. Which is why the trusted client must die. If we don’t trust our web browser with the keys to the kingdom, the door will start to close.

        • Droopy The Dog says:

          Last I heard the most popular theory was they were basically hijacking already active sessions in a man-in-the-middle kind of way rather than actually logging in with stolen/intercepted details. Worst case scenario, D3 itself or flaws therein are providing enough info to make it work, so just joining a random D3 multiplayer game with strangers might be enough to temporarily open your account to attack.

          • jrodman says:

            Because “we cared about your security” Blizzard couldn’t be arsed to use SSL with a game-specific private key?

            If true, this just adds to the pile of jokery of their security policies.

      • derbefrier says:

        it seems the people who claim they had activators and still got hacked have been proven liars.

        I dont have a link handy but CMs have said there is no evidence to suggest anything other than the usual culprits are the cause of the hacked accounts(as of yesterday). and until they say otherwise this is what i will believe. there are to many trolls and liars on the forums to take anything anyone says thats not a blue post seriously at this point is not a good idea, many have been proven liars already so we will see what happens. there may be something more here but i will not jump to conclusions based off a bunch of faceless forum posters who could\could not be telling the truth. but you know how people are, they get hacked going to a fan site claim its impossible for them to get hacked that they are security geniuses…then find out they dont even have an anti-virus installed. you just cant trust what people say here.

      • Yar says:

        What I’ve read is that people who are claiming that their authenticators were hacked are lying. They sign up for authenticator after they’ve been hacked, and claim that their authenticator was hacked, in an attempt to force Blizzard to pay more attention to them. They want to try to avoid the obvious response of “should’ve used authenticator.”

        Blizzard can look at the account history and see that they signed up for authenticator after being hacked, and are locking threads on the forums when people try to lie about it.

  2. trjp says:

    Have Blizzard specifically told people to change passwords?

    It’s just that – for all we know – the hack only works when people change their passwords :)

    • Stromko says:

      From what few details I’ve heard, the hack skips the log-in process entirely, something like piggybacking on top of your own legitimate connection. So changing your password and using an authenticator would do absolutely nothing if I’ve heard right.

  3. El_Emmental says:

    Diablo III is really trying to get all the attention.

    What’s next, DLCs finally announced ?

    • MythArcana says:

      For an extra $250.00, you can upgrade to Buzzard Basketcase Edition which contains the following unique perks!

      ** Upgrade Error: 37 to Error: 790.
      ** Mass Password Emailer: save the Hackers time & send your info out yourself!
      ** Webcam footage of you trying to log in posted to our exclusive forums!
      ** An Official Golden Horde Genital Massager: for those rugged login sessions!
      ** A BuzzardVoucher worth $1 of actual BuzzardCash to the in-game store!
      ** Your very own unique pewter diecast metal fullsized statue of Bobby Kotlick!
      ** BlueRay DVD and OST of Bobby Kotlick laughing for 75 minutes nonstop.
      ** Two FREE passes to BuzzardCon to clean our toilets and scrub floors!
      ** Custom BuzzardWare Butcher Underpants or Charsi Bra: your choice!
      ** A fully articulate action figure of Jay Wilson giving you the finger!
      ** Your very own BuzzardTech PC Dongle Locker: so secure, nobody can play!
      ** Bragging rights to your friends about what an ignorant moron you’ve become!

      • dsch says:

        (The last two may in fact be the same item.)

        Edit: you edited! The penultimate and the antepenultimate.

      • greenbananas says:

        I thought that last one came with the standard edition. *ba-dum-tish*

      • Phantoon says:

        Now the Jay Wilson bit, is it he talks well or he moves well?

      • Jerakal says:

        Oh wait guys, I’ve got one…

        Blizzard is bad. LOL! ^_^

      • SiHy_ says:

        Where can I get that genital massager? … For a friend…

  4. elfbarf says:

    It seems as if this hacking incident has to do with stealing session IDs, not passwords.

    • Flobulon says:

      This seems to be the case. I would highly advise people avoid public games with people you don’t know until this has been resolved.

  5. Xocrates says:

    Good lord, just how much worse is the launch of this game is going to get?

    • fallingmagpie says:

      There’s a patch due on Wednesday which will accidentally wipe people’s hard drives.

      • Herbert_West says:

        Was that a boot.ini reference? If so, Good Fight!

      • PodX140 says:

        “What, you’re saying some Mythic II beat us to it? Well, forget uninstalling, we’ll do it on INSTALL! Everyone will remember Diablo III then!”

        • Buzko says:

          ObNitPick: Myth, not Mythic.

          • Phantoon says:

            Actually, I’m pretty sure Warhammer Online had a bug that did something incredibly drastic like that, too.

        • Conner_36 says:

          *face palm*, really? mythic? having played ‘mythic’ one and two and nearly beating them in the 6th and 7th grade I can say SHAME! those were great games, diablo III is only good (and only on co-op brother who lives thousands of miles away to play with otherwise it’s a meh).

      • D3xter says:

        That would be soooo amazing xD

    • RAKotick says:

      As you may know, I’ve personally taken the fun out of game development and publishing. But fear not, I’m not stopping there, in fact, I won’t stop until I’ve taken the fun out of videogames. If that campaign is successful, I will personally spearhead an executive team to investigate the feasibility of taking the game out of games, which would only be the first of a dual-pronged approach to remove gamers from games altogether. Simple economics of supply and demand dictate we would then be able to charge an infinite amount of money for videogames, to be paid in Infinity Serfdom Bonds – the proceeds of which we will leverage against the Pound Sterling. Then we will buy the internet.

      Time’s a wastin’!

  6. JackDandy says:

    I can only hope other companies learn from Blizzard’s blunder.

    But then again, D3 probably sold like hotcakes so they might just not give a shit. Ah man…

    • ShineyBlueShoes says:

      I do believe that company’s called Runic Games.

    • Lobotomist says:

      I also bought the game. Couldnt resist it.
      And its actually very good game. But does it piles shit on the user , making you regret the purchase in every way possible.

      I would like to see Blizzard eats some humble pie now. But we will never see it happening…

      However If they do not do something – and i mean some extreme change for the better. Their name will be tarnished.

      • Nesetalis says:

        I too purchased it, with shame in my heart.
        I didn’t want to, but so many of my friends were playing it, and I do so love the diablo storyline… I was depressed when I finally beat normal and found that the d3 story was written like a bad fanfic.

      • RegisteredUser says:

        I am sorry to use this phrase, but “you people” are the worst.

        Too weak to not buy it, but then go and realize that those that boycotted it were right in trying to tell you that if you don’t make a stand against all the crap wrapped around what may or not even be a good game you are never going to change anything.

        Then you have the gall to say you hope Blizzard learns. From what exactly? Your cash reward to them that you like being raped by their DRM policies? Yea, paying someone has always been an incentive to stop doing what got them paid in the first place..

        Seriously, I don’t want to hate on people, but this kind of ignorance makes me sick and is at the root of the dilemma we are in.

  7. mjig says:

    Are there cracked versions of Diablo 3 yet? I know the pirates aren’t having these problems.

    A hacker should not be able to delete a character in the single player mode of a game.

    • elfbarf says:

      It isn’t possible to “crack” Diablo 3, the only way to do so would be to emulate it like you would an MMO private server. WoW has been around for over 8 years and there aren’t any servers that work nearly as well as retail. It seems as if Diablo 3 may be even harder to emulate due to actual enemy AI/random world generation.

      • Sheng-ji says:

        You may want to google mooege, they are already over 50% of the way there.

        Not saying the algorithms will be identical to retail, ever, but you won’t ever not be able to connect, get lag or randomly disconnected.

        • Catalept says:

          There are very few hard and fast rules in software development, but one I’ve found to be incredibly reliable is: The first 90% of the project takes 90% of the time. The last 10% of the project takes 90% of the time.

        • lordfrikk says:

          You probably know nothing about how the World of Warcraft emulator evolved throughout the years. I know since I’ve been checking every now and then while playing on the official servers and the emulator is always catching up because of the constant streams of patches. Not only that, but the data are from different versions because once new patch hits, the old data is impossible to be found or check with. Some features took months or years to implement, like secondary talents, vehicles or dynamic world changes (the world can be changed by completing quests etc.). Also, you need to realize (and the emulator’s author do) that it’s not a day’s or even week’s worth of work. It’s constant work that will not end until Blizzard stops updating the game or takes it down, whichever happens first. The emulator Diablo 3 experience will never be even close to identical or fully-functional to the official one.

          • Nesetalis says:

            blizzard was both very smart and very stupid with their method… they learned from wow and starcraft 2…
            I’m sure the Diablo 3 emulator will be “Good enough” for the masses within the year, but no it will never fully keep up with official diablo 3.

    • mr.ioes says:

      There is no pirated version and it will take a long time (if ever) for one to be released. The downside of this heavy protection is what we legitimate customers are experiencing since launch.

      The good thing is that this kind of DRM costs a lot in terms of server capacity, so it’s unlikely that many companies can afford that.

      The worst thing though is that the D3 team has much to do in terms of security and stability now. It would be ten times better if they could start fixing this game and its apparent flaws.

      • PodX140 says:

        Ehh, it’s not that powerful DRM TBH. Assassins creed was cracked within a month, and all the bugs were gone by month 2.

        I’ll be pretty suprised if the game isn’t fully playable in offline mode in 3 months.

        • malkav11 says:

          Assassin’s Creed II wasn’t running anything server-side. It just had little bits of data that it withheld until you reached that point in game, where it would call home and download it. Once a pirate got all of those little bits of data, they could simply disable the call home and preload the missing data. (Or at least, that was my understanding of it.) It took a while because Assassin’s Creed II is an open world game with a lot of content, but that’s all.

          Diablo III is apparently running a significant amount of the game on Blizzard’s servers.

      • BoZo says:

        It took me all of 33.4 seconds to find a cracked version.

        • lordfrikk says:

          Yeah, if you googled more you would’ve found out there’s only like 30% of content available. Not of the whole game, but of beta.

    • HexagonalBolts says:

      I have been sent links to hacked versions by friends because I complain about the unbelievable lag so much, so I’ve seen them supposedly available online, I’ve never actually downloaded one or heard of a confirmed legit one though.

      But seriously, if it was easily possible to get a hacked version, i’d be the first person to do that because the single player is so fucking infuriating with its connection problems and intense lag that still are not solved for me.

      • AmateurScience says:

        I *guarantee* you a ton of the people with hacked accounts are people clicking these links. It’s classic account theft spam. People want offline, offer them offline whilst simultaneously nicking their credentials and stealing all their loots.

        • Joshua Northey says:

          Exactly, 99% of “hacked accounts” are cases where people freely give away their account info to scammers because they are stupid. Then they will sit an lie to your face about what happened because they are embarrassed and want you to make their mistake better for them.

    • D3xter says:

      Afaik some people are working under high pressure to make a working emulator: http://www.mooege.org/

      • FriendlyFire says:

        Thanks for that link!

        While I personally am not interested in D3 in the slightest, I still find it fascinating how quickly and efficiently people can make such things work. If anything, D3′s structure makes it a challenge worth undertaking.

      • subedii says:

        If that gets anywhere close to working (and honestly? I’m not sure how, given that all the game logic is happening server-side. Unless someone manages to hack and grab a copy of the server software and post it in the wild), it’s probably going to get C&D’d into oblivion.

        • Archonsod says:

          There’s two ways. You can emulate the server, or you can hack the client (so that Blizzard’s servers erroneously believe it to be a legitimate client). I wouldn’t say either would be particularly hard in a technical sense, it’s more the skills required lean more towards network cracking than software hacking, and most pirate groups tend to specialise in the latter rather than the former.

      • Catalept says:

        … I honestly don’t think any kind of server emulator could avoid getting sued into oblivion. Given that Blizzard is selling Diablo3 as a service, anything that circumvents that service would have a hell of a time proving ‘significant non-infringing uses’ in court… and given that it would also circumvent the RMAH, Blizzard’s lawyers may well try and argue actual loss of revenue. That’s some heavy-duty lawyer-fu.

        • D3xter says:

          They’re just making Open Source software. As long as they’re not reverse-engineering anything, crack any of the game clients inherent copy protections or try to make money out of it on their own (like a few of the World of Warcraft server administrators etc.) they’ll be fine.

          • AmateurScience says:

            Yeah, the worst that can happen (I think, also: not a lawyer). Is that you can get your account banned.

          • jrodman says:

            The bnetd court case test of the DMCA would like to have a word with you.

            This stuff wasn’t even that long ago folks.

          • nil says:

            Mooege is not a U.S. project, so the DMCA is meaningless. Though given the American propensity to abuse the DNS in service of political power, perhaps it ought to consider moving off the .org TLD…

  8. Freakydemon says:

    I’m glad I boycotted this one.

    • Wisq says:

      Amen to that.

      I’m not in the “boycott” camp per se, but I am in the “I might try it out if Torchlight 2 somehow manages to bomb, by which time all these issues should be resolved” camp.

      Nowadays, I’m not so sure. If they’ll have everything resolved by then, I mean.

    • abandonhope says:

      I played through Diablo again a couple months ago in anticipation of probably getting Diablo 3, but then along came Kickstarter and with it a dozen future games that interested me more. I’m rather enjoying the fact that the indie market is such that both the quality of games and culture make it, for me, a far more satisfying place to be than AAA/massive publisher land, a place where D3 seems to be as much an experiment in a DRM scheme as it does a game with any level of novelty.

      At this point, in light of this and considering what I value and enjoy, buying it would amount to eating a turd to get at some kernels of corn. This isn’t where I want the game industry to go, and I’m not going to purchase D3 just because D1&2 are part of my gaming history. I’m sure Blizzard won’t notice my boycotting its game, but I’ll notice that I’m not partaking in something inherently shitty.

      I’m glad RPS took it upon itself to properly cover the shit fiesta instead of jerking off what has been a prominent advertiser over the last several weeks.

    • ichigo2862 says:

      I didn’t buy the game because I wanted to make a statement. I didn’t buy the game because it would have been entirely unplayable for me.

  9. P34nk says:

    Although I really feel bad for the players affected with this (most of my friends played the game), I also think that hopefully this will open their eyes a little bit to all these issues (friends and Blizzard) in case they design a game like this again in the future. Always-online singleplayer never works for me (and I tried twice) and making a singleplayer game semi-MMORPG (with added features and bonus!) will not entice me to play.

    Also, no, I have not (and probably will never buy) played Diablo 3 yet besides the Beta. Having a good time so far with Torchlight 2 and hopefully Grim Dawn will be released soon.

  10. Zenicetus says:

    My parting memory of WoW was a flurry of notices from Blizzard about my account being hacked, a year or more after I had already left the game. I haven’t bought D3 for that and other reasons; mainly it’s just not my type of game these days.

    Anyway, this is what happens when you paint an enormous target on your back, turn around, and then say “Come and get me, suckers!”

    • MadTinkerer says:

      At least some of those notices likely didn’t come from Blizzard, but from phishers trying to get you to “log in to WoW” in order to steal your account info.

      • malkav11 says:

        Yeah, when my WoW account -actually- got hacked a year after I’d quit playing (this was back before Burning Crusade launched), and Blizzard banned it because the enterprising hacker had used some sort of exploit program, I was never notified at all.

        • lordfrikk says:

          What? You quit playing and several years down the road some dude hacked your account and paid a subscription to use an exploit? I call bullshit.

          • malkav11 says:

            You can call bullshit all you like. It happened. Well, I don’t know if they paid to reactivate my subscription, but it certainly was reactivated and subsequently banned without me being notified at all. I only found out three months later in December when I was trying to reactivate my account myself because a friend had offered to pay for my character to be moved to his server so that I could be brought up to speed and then play Burning Crusade with them.

            Some things I learned during this process:
            1) You can’t interact with Blizzard Account Admin through any medium but e-mail (they must get so many people infuriated with them, if my experience is anything to go by).
            2) I couldn’t get e-mails from Blizzard Account Admin on my primary account – I can only assume something was intercepting both their replies to my inquiry and the original banning notification.
            3) Blizzard Account Admin, when you’ve arranged to be able to actually talk to them, will refuse to give you any information about what they’re doing and will not attempt to actually verify your identity or establish that you were not the one to reactivate your subscription or in any other way actually act to resolve things. If you persist, they will imply that it is your own fault for not properly safeguarding the sanctity of your account, even though you hadn’t used it in over 9 months at the time and hadn’t gone near any WoW-related place on the internet where your password could have been acquired in that time.

            I had a Collector’s Edition, a new one of which would cost $300-400 last I checked. It was utterly infuriating.

            Edit: To be clear, the facts are these:
            I stopped playing WoW and deactivated my subscription.
            A year later I tried to reactivate it, but was informed my account had been banned. According to customer support, my account had been reactivated in September of that year, and subsequently banned.
            Blizzard Account Admin, once I finally managed to get in touch with them, would only say that they had investigated the matter and stood by their previous decision (i.e. the banning) and that as far as they were concerned the matter was permanently closed. They made no attempt to solicit any further verifications of my identity or my lack of involvement with the events in September, and would not discuss any details about my supposed offense or their investigation. They did not materially change their response when replying to any followup emails, except to suggest that it was the end user’s responsibility to ensure their account remained secure.

            I can only assume my account was hacked, as I didn’t reactivate it and was not aware that it had even been reactivated, and no one else had my account information or shared access to it, but I don’t know for sure.

          • malkav11 says:

            PS:
            As this QuartertoThree thread shows, I’m far from the only one this has happened to. (Yes, quite a few of the people in question didn’t have authenticators when they really should have. I didn’t have one at the time because they weren’t introduced until years later.)
            http://www.quartertothree.com/game-talk/showthread.php?t=59477

            Edit: Er, the hacked inactive account, I mean. Most people don’t seem to have had nearly as bad an experience with Account Admin. Maybe my hacker did something really heinous with my account? I dunno.

      • Cradok says:

        ‘Some’? I get about a dozen fake WoW e-mails a day – and about the same for Runescape, which I’ve never actually played – and maybe one genuine Blizzard a month.

      • Ignorant Texan says:

        I get those all the time for “Battle.net”, “AION” and “Runequest” along with some dire warning about something. I might be worried IF I ever had a Battle.net, AION or Runequest account.

  11. mr.ioes says:

    The hack most likely has nothing to do with weak passwords, phishing or keyloggers. It seems to be a flaw in the netcode which let’s hackers hijack other people’s accounts after they played a game with them together.

    As far as I can tell the best protection currently is not to play with strangers.

  12. requisite0 says:

    In before Anonymous.

  13. UsF says:

    I hope this keeps up. Can’t wait for them to hopefully crumble and add singleplayer. Maybe then I will buy it.

    And if it doesn’t happen, no loss either. Same thing with Ubisoft. Principles \o/

  14. DickSocrates says:

    This is Activision we’re talking about. They won’t learn anything unless they go bankrupt, and then probably apply for a government bailout, which they’d likely get.

    Make no mistake, Bobby Kotick is one of the bad guys who run corporations without ethics. Ford (the car company) did a costs abablysis on their car that exploded working out it cost less to compensate burn victims than to fix the problem. So don’t think bad people don’t exist, and don’t run big companies.

      • Flobulon says:

        That TL thread is very interesting, thanks.

        • SiHy_ says:

          Diablo 3 is the first Activision game I’ve bought in a long time, more because I wasn’t interested in their franchises than for any moral reason. I realised that people hated Activision but I never really looked into why. If I’d read this article earlier I probably wouldn’t have bought Diablo 3. It makes me feel bad that I did buy it.

      • Zanchito says:

        I concur, the TeamLiquid research article is top notch!

      • Gnoupi says:

        This link is horrifying.

        But the worst of all is that you can’t say they are “wrong”. The market is proving them right. Every iteration of their franchises is selling millions. For all the complaints people are making, sales numbers are proving that Activision is doing just fine with their current way.

        “No modding, no dedicated servers? PC gamers will never buy into that!”. And every overpriced map pack is selling by digital truckloads.
        “Always on drm, kicking you out from your single player game? It’s insane, no way people can go with that”. The game is on top of selling charts, and countless preorders prior to that.

        So for all the hate we can reasonably have for Activision, the truth is, they are handling their firm just fine, as proven by the market. They handle video-game making just like soap or any other product, it’s probably what is shocking us. But unfortunately, they seem to prove that it works.

      • ichigo2862 says:

        Oh dear lord. I think I want to build a deep, dark, secret basement just for when I get my trembling murderous hands on Kotick.

    • codespace says:

      You’re aware that you’re talking about a quote from Fight Club, right?

      • Unruly says:

        Or, more likely, Fight Club, which was written in the 90′s, was talking about the scandal revolving around the Ford Pinto and its structurally unsound gas tank that was prone to failures in the case of rear-end collisions. They considered it to be safe enough as it was and shipped it rather than spending an extra $4-8 per vehicle to almost completely eliminate the problem. Ford also send the NHTSA a letter stating that a cost-benefit anaylsis in 1977 stated that it would be cheaper to pay off the families of people injured or killed in car accidents than it would be to issue an $11-per-vehicle recall related to preventing vehicle roll-over fires(Pinto was rear-end collision fires).

        Source: http://www.motherjones.com/politics/1977/09/pinto-madness?page=1 – Article from 1977 explaining the whole situation, with all information available at the time.

        http://online.ceb.com/calcases/CA3/119CA3d757.htm – a detailed analysis of the court case that was the result of the accident mentioned at the start of the Mother Jones article. To get a breakdown, just read the sections “Crash Tests,” “The Cost to Remedy Design Deficiencies,” and “Management’s Decision to Go Forward with Knowledge of Design Defects.” Ford lost the case, lost their appeal, and had to pay out to the tune of $130 million between the two parties involved.

        • cheeley says:

          Just Google “Ford Pinto Memo”

          • Unruly says:

            True enough, but I figured I would make it easy and actually provide some links to substantive evidence. The Mother Jones article is actually where the Ford Pinto Memo originally came into the public space. Though from what I understand the memo was about roll-over fires, which were a problem with the majority of vehicles, rather than being solely about the rear-end collision fires that plagued the Ford Pinto. The reason it became known as the Ford Pinto Memo was because of the article’s focusing on the Ford Pinto and use of the memo as a strong example of how the kind of thinking that allowed the Pinto to happen was still alive and well and was actively working to ensure that more Pinto-like incidents were going to happen in the name of higher profits.

      • wu wei says:

        You’re aware that fiction writers reference factual events to provide verisimilitude, right?

  15. rocketman71 says:

    But, but, but.. daddy, Blizzard said there would be no hacking and no cheating thanks to the always-online DRM?. Did Blizzard lie to us daddy?.

    Where have we heard that before?. Oh, yeah, Infinity Ward: no dedicated servers means no hacks.

    Oh, oh, and DICE: no PUBLIC dedicated servers means no cheating.

    It’s like EA and Activision acquire these developers, and then they lobotomize every single employee. What I hadn’t thought is that when I read the stupid things they say and I think to myself “fucking idiots”, I could be as well be saying idiots literally.

    You know who has no problems with cheating and hacking?. ME playing single player offline. ME playing in a LAN with my friends, who don’t hack and don’t cheat.

    Fucking idiots.

    • Fincher says:

      Leave Blizzard alone! Don’t you know corporations have FEELINGS? Blizzard can do no wrong, you are not entitled to shift the blame to Blizzard when it is CLEARLY your fault, your own idiocy, your own spite. I know this because my own game hasn’t been affected, so the problem is non-existent.

      Come here, Blizzard, time for bitty.

    • mwoody says:

      The “hacking and cheating” you describe was in terms of affecting item generation and gameplay, neither of which have happened here. Blizzard’s argument still stands.

      • Phantoon says:

        Having a hacker kill your hardcore character would affect gameplay, I reckon.

        • subedii says:

          Haha, oh man, now there’s a horrible thought. I guess it’s a good thing that this has been discovered early. If it came about in a year’s time after people had spent money at the RMAH and got all their gear together, there’d be some serious upset.

      • rocketman71 says:

        Yeah, because when someone emptied my inventory and my gold account, I can take peace in the fact that Blizzard tells me “But thanks to always-online, know that the person that did this didn’t dupe ANY of your items. We are still CHEAT and HACK free!”.

        Sure.

    • LionsPhil says:

      I wouldn’t be surprised if at least some of the developers still have functioning brains, but are just being kept from the public eye in general and required to resentfully make PR-filtered canned very stupid statements when they’re not.

  16. HeadTilt says:

    Last time I checked, I never got hacked for playing a single player game. X3

    But in all seriousness, I do hope no one will lose their accounts over this Blizzard’s mess up.

  17. cassus says:

    I’m actually glad this happened. After the always on DRM thing working kiiinda OK’ish, at least ok’ish enough that blizzard fans were still cheering about the game.. The other publishers out there would probably feel tempted to add this to their games as well. I’m not much of a fan of hackers, they are usually just dicks, and in this case they’re also dicks cause they’re using the hacks to steal accounts, which is not cool, but at least they proved that adding always online DRM does NOTHING.
    Even worse than nothing, I’m betting the always online DRM was like a massive lightbulb to the mothlike creatures that are the hackers. 13 year olds cracking Securom games in 20 minutes got old, whenever someone brings out some new type of DRM, the big boys join in for GLORY!

  18. MythArcana says:

    More hot and creamy shit icing on the $60 Fail Cake.

    LOL!

    I am SO glad that I am divinely endowed with infinite wisdom and insight because it (once again) saved me $60 and frustration to avoid this Buzzard product.

    On the plus side, the Torchlight II Beta is amazing and I’ve been blessed with perfection for two days now with a big old smile on my face. Smooth sailing with no problems at all. I can’t wait to spend my $19.95!

    • mr.ioes says:

      Can’t wait for TL2!
      To be honest, I think they could just release it now without the 1 month buffer zone they talked about previously. People are angry about D3, and TL2 is superb. If only I’d work at runic ;(

      • Nesetalis says:

        after playing the beta, I can say its not ready for release… act 1 is great.. but there are alot of things needing to be redone and fixed..
        co-op play is a complete mess right now, the network code just doesn’t work right.
        The skill trees are terrible and they have already promised that they are going to be reworked before release.

    • Toberoth says:

      Agreed. I was hoping to play both Diablo III and Torchlight 2, but I know which of the two I’ll not be bothering with now…

  19. Hoaxfish says:

    The game is online-only to stop you guys hacking the game! Now someone else can hack you instead.

    Also, the official forums are painful to read. People starting with “I got hacked, got authenticator, this, that, the other security measure, professional IT security job”, and the main responses are “lol noob get authenticator, lol u’r shit at ur job, blizzard canot be haxxed, noob pasword”

    • PacketOfCrisps says:

      It’s pretty disgusting to be honest, a little bit of empathy is not a lot to ask. Hopefully Blizzard will be more understanding than the forum trolls. Even so, it’s unlikely that all items will be retrieved (it seems they are planning on performing rollbacks instead).

  20. caddyB says:

    This only means torchlight will sell even more.

  21. Salt says:

    Astonishing.
    I first saw reports on the forums of accounts being emptied two or three days ago. They were met with insults from other “community members” and silence from Blizzard’s community staff.

    If it’s true that session IDs are being hijacked through public games then firstly it’s not in any way the fault of the victim: No amount of “use a better password, don’t go to dodgy websites, have an authenticator” would help.
    But more importantly public knowledge of the problem could have prevented it happening again. Blizzard could even disable the public game system until they’ve fixed the security hole, and prevent virtually all further attacks.

    But best to keep silent. Like they kept silent about the reason behind the 5 hour downtime on the European servers at peak time on Sunday. Customers love silence.

    • Moraven says:

      Wonder if any of the hacked accounts passwords were reset?

      Or it was simply being able to have access in D3 and just taking their gold.

    • Fincher says:

      I don’t think one authenticator is enough. Better bulk buy them, courtesy of the Blizzard store.

      • Moraven says:

        They sell them at cost, so no. Plus you have the free smartphone app.

        • DrSlek says:

          That’s still more money coming out of the users pockets. People shouldn’t have to pay extra money on top of their games for account security with Blizzard. And if you don’t have a smartphone, you have no other option but to fock out more money for an authenticator.

          • jrodman says:

            Well, to be fair there are open source implementations of the authenticator’s code. But you’d need a secure place to run it that isn’t your computer to get much value out of that.

            Personally I run the stuff on an offsite linux box. But I’m not really sure how much that buys me. More than nothing, probably.

        • Fincher says:

          I’m just saying, my bank sent me a free authenticator to use for online banking. This authenticator had a keypad like a pocket calculator which meant the authenticator itself was password locked. You’d think Blizzard would be able to accommodate that when you’re paying for their chunk of plastic.

    • mwoody says:

      If you get hacked, they can’t help you in a forum. You have to contact customer service. I can only assume the forum reps got tired of repeating that painfully obvious truth, hence their “silence.”

      • Phantoon says:

        Did you know it’s literally impossible to directly contact Blizzard moderation? It’s true! Call them up during normal business hours and try.

        When that doesn’t work, ask about how the email system works! Didn’t get a concise answer? That’s because only the moderation team knows how the review system for the moderation team works!

        So if you think you’re being treated unfairly, that your complaints weren’t dealt with appropriately, or even to say something nice, you’re out of luck.

        • MrMud says:

          Thats interesting because when I got hacked on my WoW account it took them less than a couple of hours from my initial email until they had fixed everything.

        • malkav11 says:

          I did know that, actually. It was one of the worst customer service experiences I’ve ever had. I know some people have done better out of the process. I wish I knew why they got helped and I got told to F off!

  22. malkav11 says:

    This is just one of the many reasons I put forward why Blizzard’s plan for Diablo III was terrible, long before the game came out. Battle.net accounts are already a hugely valuable target for hackers because of WoW. Forcing people to tie Diablo III to that same account might theoretically protect their multiplayer game against other people cheating (something which doesn’t bother me in the least, personally. I just don’t play with those people.), but gives hackers a lovely additional incentive to steal the account and thus your $60 game. (Not to mention what you may have spent on WoW, Starcraft II, etc.) The hackers could also easily get your account banned for violation of ToS, as happened to me some years ago with WoW. Blizzard was so monumentally unhelpful (they completely refused to take any action) that it put me off WoW for years. (Should have been forever, really. But I am a sucker.)

  23. piratmonkey says:

    Well shit. Oh well, this really won’t affect my play style.

  24. codespace says:

    Long story short, don’t trust random strangers on the internet in any context, because they probably want to screw you over.

  25. misterT0AST says:

    Don’t get your hopes up.
    Blizzard is getting maybe some hate mail, but people bought their game. And I’m telling you: when warcraft 4 comes out, when the next WoW comes out, when Heart of the Swarm comes out, people will buy it even if Diablo III robbed them of all their belongings.
    The fall of DRM is a beautiful dream, but it will never happen.
    No market for used games + microtransactions + dlc + more control over your customer are such huge conquests for these companies, they won’t let it go.
    DRM is the future. Sooner or later everything will be on servers, and we’ll have to be crawling on our knees with 70€ in our hands to “unlock” a game. With a few simple excuses (who some are willing to believe, most don’t even CARE about) they will force this on everyone.
    Companies want it, consumers (except a vocal minority) don’t mind it.
    It’s not just Blizzard who had this bad idea, it’s the whole industry moving towards that direction: look at Steam, at the fall of brick and mortar retailers, look at the new generation of consoles, which will be supposedly BASED on the idea of having an internet connection.
    Be assured that if we are going to change the whole market from physical copies to downloads companies will take advantage of it. Why shouldn’t they?
    Now they even have a chance to monitor what we like to play, how we like to play it, when we buy our games, how we buy them, why we buy them, how much we are willing to spend and the list goes on.
    It’s heaven for them!
    Maybe (and I don’t think so) we will win over Blizzard for the time being, but in years DRM being the norm is just unavoidable.

    There is no other force pushing in the other direction.

    • gladius2metal says:

      I don’t disagree with most of your points, but could you please explain to me, what is the problem with STEAM? Or who STEAM is related to the whole thing? I mean not in general terms like “it is drm” and thus bad, but maybe a bit more specific?

      my personal experience with STEAM:
      got onto it in 2009 (so I don’t know how it was before).
      I lived in Germany (Europe) back then, bought games everything worked.
      Moved to Austria (Europe), all games kept working, bought games, everything worked.
      Went to Ecuador (South America), I could play offline without problems.
      I bought New Vegas on my final days in Ecuador – paying the same amount for in $ as it would be in Euros in Austria – saved me about 10-20 bucks.
      I went to Austria installed New Vegas for the first time, no problems.

      The only problem I ever had that I couldn’t install a game when the servers were under heavy load that was a few times on christmas sales 2011. And while playing RUSE losing the Steam connection, which interrupted the gameplay, but I guess this is mostly a ubisoft problem.

      so, could you please tell me what specific problem arise with steam?

      PS: I don’t want to resell my games and since I am relocating like a madmen I don’t want to carry around any game cds and keycodes etc.

      • malkav11 says:

        There are several problems with Steam.
        1) It effectively removes consumer rights that should not be infringed, such as right of resale. That neither you nor I actually wants to resell our games is not the point.
        2) It requires an active internet connection on startup. There is, admittedly, an offline mode, but while I’ve never tried to use it I have heard it’s not necessarily reliable.
        3) it requires the Steam servers to be accessible. Currently this is mainly an issue when they’re under extreme load because of a popular release or similar, but I would not count on them to exist forever, as successful as Steam may seem to be right now. Times change.
        4) Certain games force installation and operation of Steam, which has a negative impact on consumer choice and potentially makes those games unavailable forever if the Steam servers go away without those games being unlocked.
        5) Steam will only install games in one directory, which is incredibly irritating for those of us who have four hard drives and would like to spread our files out.

        There are probably others I’m not coming up with right now. All of that said, benefits like the fairly drastic convenience factor and the enormous discounts with various sales largely outweigh the above for me personally, although I am long term concerned about the future of games that use Steamworks.

        • Lemming says:

          1) is incorrect. Only games that are STEAM ONLY (choice of the developers) remove right of resale. 90% of the time you have the choice to buy from another source, usually a boxed copy.

          People who are happy to buy via Digital Distrbution from day 1 have been aware that they can’t or are unlikely to resell their games.

          2) You are required to have an online connection to buy the games or use online community features/multiplayer . That would seem to be a given though wouldn’t it? Otherwise, why are you using Steam in the first place?

          3-4 I’ve covered above.

          5) That’s one hell of an unlikely scenario you are describing there. Personally, I like everything in one place.

          I think these are more nitpicking rather than debatable arguments.

          • malkav11 says:

            1) is true for any game you purchase on Steam or that is linked to Steam. That you had other avenues for purchasing the game does not make it okay that you can’t resell the version you own. Neither does accepting that fact (which, as I say, I do, as it isn’t relevant to me on a personal level).
            2) Or to run the game. And just because you sometimes have an online connection doesn’t mean you always have access to it.
            3) and 4) weren’t actually addressed by your points above, which only said that you’ve rarely had any server issues with Steam. And while I’m sure that’s true, I acknowledge that said problems are not common at the present time. They still make that required connection a problem, and you didn’t address the spectre of the servers being permanently taken down at all. I’m sure you’re not worried about it happening any time soon. Neither am I, really. But I am confident that it will happen at some point. Nothing is eternal. And that makes it a problem.
            5) is hardly unlikely. It’s true. And it’s an issue for me (honestly, the only one that directly affects me at present). That you prefer putting all your stuff in one place is fine, but Steam could easily accomodate us both. It doesn’t.

        • DodgyG33za says:

          You missed one. Can’t play more than one game from your library at once.

          I hated steam when it first game out. Was unreliable, spent hours updating itself rather than letting me get on with the game. Had nothing to do with it for quite a few years. When I came back, was delighted to be re-acquainted with my old games as I rarely keep boxed ones for very long. Works mostly okay although it does give me problems playing offline.

          Won’t be buying D3. Always on for a single player game is a joke.

          • jrodman says:

            Well, I ‘m not sure this is true anymore (if it ever was? You probably did experience some problem of course.)

            I regularly launch more than one game at once on my steam setup on my win7 macbook pro install.

            What i would assume is probably true is i probably can’t log into my steam account from multiple computers at once. So if i wanted to let a friend play game X (on my computer) while I played game Y, or if I wanted to dual box, I’d probably be out of luck unless i played in the semi-functional offline mode.

        • ichigo2862 says:

          I can vouch for Steam offline mode. It works fine for me, and I keep my Steam client offline constantly except to check for updates and sales, etc. You just need to make sure all your games are up to date and start offline mode while you’re still online. (Kind of unintuitive, but since I bought all of their games at a massive discount, I’m happy to meet them halfway.)

      • Moraven says:

        Steam provides a great service, which I think shut them up over time.

        D3 provides nothing to someone playing solo, by being online (if you have no plans to chat with friends, use AH, etc). Do steam achievements work while offline?

    • kud13 says:

      there is a force pushing in other direction
      CDP and KickStarter.

      RE: Steam. As someone who got Steam a few years back, and who seems to be blessed with a stable offline Mode Steam, I will readily admit that it’s the “softest” DRM out there. Its ludicrous sales sweeten the deal to an extent that it IS easy to accept it.

      However, that being said, If I REALLY like the game, if it’s the kind of game i’d consider a “Classic” (Hitman, Thief, Deus Ex, UFO) and I see it available DRM free *cough* GOG *cough*, I buy it in an instant. Because even Steam can’t beat having an installer on my hard drive, when I can copy it on a disk, and install it on multiple machines, without any hassles.

      DRM-free makes the game a PRODUCT. it is something I own. Somehting I control. Once I pay money, and the download is compete, no one is watching me to see how I use my game.

  26. HaVoK308 says:

    So much for that “Better User Experience”. If we could only play our Single-Player Game Offline. No such issues would exist.

    Such bullshit.

    • Hoaxfish says:

      I think “Better User Experience” is a bit like “May you live in interesting times”

    • subedii says:

      In fairness to Blizzard (not that I believe they actually deserve much at this stage), if you were playing solo online, in theory you shouldn’t have been hacked. From what we’ve been hearing, the exploit works by sharing a session with other dodgy people, who then take the session ID and use that to grab control of your character.

      Still freaking ridiculous though.

      • Khatzen says:

        Ironically many people who would of played solo will of thought “fine, if I’m forced to log in online, I will damned well use multiplayer!!”

        Only to be further reminded of their initial dislike for the always-online DRM.

        FUrageface.jpg

  27. gunny1993 says:

    BLIZZ I WANT MY MONEY BACK YOU USELESS BASTARDS.

    • stahlwerk says:

      See what happens, Bobby? See what happens when you FIND A STRANGER IN THE ALPS?

      • Skabooga says:

        The edited for TV version of ‘The Big Lebowski’! I just wanted you to know that I know.

  28. Ahtaps says:

    If you focus on protecting yourself from pirates, you will leave yourself wide open to ninjas. And vice versa I suppose.

  29. TwwIX says:

    As if i needed another reason to get Torchlight 2 instead.

  30. dsi1 says:

    Unforeseen side effect of introducing RMT into your game: hackers can now hack for profit without risking being caught trying to sell the goods.

    • Reefpirate says:

      Virtual items have always had real money value… There’s nothing new here, really.

      • Machinations says:

        Well, Blactivision getting their cut certainly IS new.

  31. hermpesaurusrex says:

    I predict Diablo 3 will become free to play in the near future. Free players will only be able to use the money auction house while people who bought the game will be able to use both. Welcome to the future.

  32. innociv says:

    I hope people do lose their accounts for supporting Blizzard Activision with their money. That’s what you get for handing over your $60 and supporting this sort of stuff.
    Is that so wrong?

    You vote with your wallet, and too many people are voting in favor of these bad companies.

    • Toberoth says:

      “Is that so wrong?”

      It is wrong, yes. Nobody deserves to have their account stolen.

      • Machinations says:

        I suppose that they should not have trusted their account with Blizzard, then.

      • ichigo2862 says:

        By that same logic, no one deserves to get burned for sticking their hand in a pool of boiling magma.

  33. Valhuen says:

    Absolutely LOVE this!!! I honestly hope every moron that buys into these “must be constantly logged on to our network to play your single player game” releases suffers the same fate, and drags the likes of Blizzard down with them. Reading the battle.net forums, with the incessant fanboy insults adding insult to injury to those hacked also cracks me up. If anyone lays down good money for these anti-consumer practices, they deserve precisely what is coming to them.

    Only when studios like Blizzard/Ubisoft/etc. are faced with massive consumer backlash and monetary losses will they ever begin to re-think their moronic DRM schemes.

    • Moraven says:

      You do understand, if this hack is via sessions and public games, it has nothing to do with playing solo.

      If you are playing solo, this will not affect you.

      • DodgyG33za says:

        This particular hack won’t effect you, but by saving anything in the cloud you are always risking it getting lost. Since your save game my have real world value, there is an incentive for someone on the interwebs to mess with it.

  34. Shooop says:

    This is the best news yet.

    With any luck they’ll be overrun with hacked items and massive inflation on the marketplace, followed by more server issues and eventually just give up on Diablo entirely. They’ll give everyone who bought the game a week’s membership to WoW as compensation in true shitty Blizzard customer service fashion.

  35. mwoody says:

    The worst part about DRM is it makes the RPS comment section look like the rest of the Internet.

    • Almond Milk says:

      This. This so much. I want to hear about the content, the experiences, the discussion on game design, and all that other good stuff. I don’t blame people for complaining, but I wish you could filter the drm comments from those people just trying to have a friendly talk about a game they enjoy.

      • malkav11 says:

        No offense, but most of the other places on the internet are full of discussion of the game, which looks lovely. Only RPS (that I’ve seen) is highlighting the part where all of that is shot in the foot by the way they’ve chosen to package the game, and I happen to think that’s sufficiently important to overshadow any good qualities the game itself may have.

      • Spinks says:

        Yeah but once you have discussed the DRM once, you could … move on to talk about the rest of the game.

        • Squirrelfanatic says:

          In theory, yes. But then this new issue arises and it is good to see that RPS is covering it. And if this new issue has implications for the DRM choices the developers have made, well, then I think it is good to comment on that connection as well.

        • malkav11 says:

          The DRM will continue to overshadow any positive qualities pertaining to the game until it is removed, if ever. It doesn’t just stop being an issue because people have read about it once.

        • Khatzen says:

          I’m glad RPS is covering the issues Blizzard have caused with this terrible DRM. Don’t forget this is a NEW issue caused by the always-online-DRM-singleplayer-Huh?-IKR! system.

          I am one of the poor saps (or silly idiot?) who bought Diablo 3 simply because I remember the good times I had on Diablo 2, while completely being against the always online component and the idea of the RMAH. The Diablo 3 I have played is fun, a good game with a nice amount of polish, but the login errors, region problems, downtime, error codes pertaining to server issues and lag while playing singleplayer is just simply unacceptable and equates to Blizzard hijacking themselves.

          If this were a new Blizzard franchise and they tried this, I believe they would of seriously flopped.

      • Lemming says:

        Then you’re in the wrong article. You should just read the ‘wot I think’ articles for each game. Glad I could help. Seeyou!

  36. Skabooga says:

    I don’t really have much against Blizzard, as we’ve parted ways some time ago, and I feel for the players who just wanted a nice, fun time with their new game, but even so, this news made me schadenfreude-gasm.

  37. zagor says:

    “so that people can play the game”
    wot i played this game 50 hrs now alone and co op,0 issues….
    Logical question emerges
    Is author of this article an idiot??

    • elevown says:

      The logical question is are YOU a moron?

      What, because you have no issues nobody else does either?

      Or they just dont count because they arn’t you?

      Look out your window. Thats the world. Its big and full of people who arn’t you. And they are more important than you because they vastly outnumber you.

      • DodgyG33za says:

        He can’t look out of a window. He lives in a basement.

      • AltF4 says:

        I also played over 50 hours since game released, with no lag. Do you think we care about your issues? If anything, it seems to us the problem lies between your chair and your keyboard.

        • Machinations says:

          Now, RPS-in-general, do you see why we laugh when these tools get hacked or other elements of this insane ‘always-online’ scheme blow up in their face?

          This. Is. Exactly. Why.

  38. zagor says:

    also are gamers tupid to even react on THIS
    THIS IS MEANINGLESS

    • subedii says:

      Regrettably, I must agree. Your comment does seem fairly ‘tupid and meaningless.

      I tire of you guys invading from the Blizzard forums. Or wherever it is you hail from.

      • Machinations says:

        The place where they spent 60$ on a shit game and are now realizing they look like idiots. The natural reaction is to lash out.

        Sorry , boyos, you got punk’d.

  39. Ruffian says:

    The hacker shit sucks, but I don’t understand what everyone is acting surprised about – the game itself is 100% what I expect (expectations weren’t that high) and a little better. I have been pleasantly surprised so far with all the new random events and such. I guess what I’m saying is it’s nothing new, but having been a fan on Diablo 2, I’m enjoying it enough. Though i also have a core group of 3-4 friends to play it with, who played the first two with me, so it is kind of a nostalgia thing for me. I mean every time I finish a diablo game, I find myself wishing that it was longer, or that I could just keep playing, and that’s what this is. I guess I could see it being uncompelling single player, but I personally never found, the first or second games to be all that fun single player either.

  40. pipman3000 says:

    this sounds bad. i think everyone should stick to playing offline until this whole thing blows over.

  41. Flamekin42 says:

    Well, now we know what the first word in Hack’n'Slash truly stands for.

    For me it was downhill with Blizzard since Activision swallowed them, so I’m not really complaining about Blizzard slowly sacrificing their game to boost Torchlight 2, PoE and Grim Dawn sales and put off the inevitable coming of an online-only games era for a few years.

  42. tkioz says:

    Irony anyone?

    What was the justification for the always online DRM bullshit single player? Oh right “security” and “hack-free environment”?

    Hah.

    • stupid_mcgee says:

      Anyone who believed that, was a fool. It was for one reason and one reason only, the real money auction house.

  43. alundra says:

    (pointing at blizzvision and all it’s legion of lobotomized fanboys)

    HAW-HAW!!

  44. caulder says:

    Just pointing out that whomever paid for this game contributed to the dumbing down of the franchise, and worse still, awful design decisions that will no doubt be picked up by other publishers.

  45. Thirdstar says:

    For the first time since I started reading RPS I am genuinely disappointing in both the article and following comments. None of the Diablo 3 articles discuss the gameplay or the story elements (admittedly light as that is) in any detail or thoughtful manner. I really expect better from RPS, less rabidness, more balance. The comments on the other hand are some of the most wrong headed self congratulatory crowing I’ve ever seen here, rife with hyperbole and sometimes flat out incorrect information, not to mention some people who genuinely seem to wish harm/loss on people who don’t share their opinions. The voices of reason are few and far between in the comments and that’s a sad thing. Tribalism at it’s worst rears it’s ugly head here folks, see and weep for the internet.

    • DodgyG33za says:

      Lighten up. This is like watching the school bully fall over why trying to punch someone. A combination of funny and karma rolled into one.

    • Arcane says:

      Completely agree with Thirdstar. Starting to feel like Shacknews/VE3D in here!

    • Phantoon says:

      You want people talking about the gameplay? Find the article a week ago that did that. Or go somewhere else.

      We like to talk about things that actually matter, not another paid review of 11/10 BEST GAME EVER!

    • Wisq says:

      It’s a 2012 game with basically the same gameplay as back in 2000, with a crap story, with an online-only requirement, with overloaded and laggy servers that don’t seem to be getting much better, and now with a risk of hacking that means you can’t play with strangers, which kind of eliminates any benefit of being always-online (since arranging games with friends is easy with regular co-op games). Oh, and it’s run by Kotick, so it’s exploitative by definition and will only get worse in that regard.

      About the only positive thing you can say about it is that it uses tried and tested (read: old) game mechanics, and that it’s extremely well polished. Which makes it like a sort of twelve-year-old chrome-plated turd.

      Note that there hasn’t been an official review “wot I think” yet, probably because it takes a ridiculous amount of gameplay time to get to the good parts, and because of the continuing login issues. That’s where you’re going to get the positives — such as they are.

    • subedii says:

      Wait you’re genuinely disappointed in this article? You’re actually disappointed that they’re reporting on this story, about people getting their characters stolen?

      There’s blindness, there’s willful blindness, and then there’s wanting others to be blind whilst you’re at it.

      You want to accuse everyone else of “tribalism”. Fine, whatever. I’m going to tell you, right now, to stop acting like such an obstinate outright supporter (I am working extraordinarily hard to avoid using the term ‘fanboy’ right now, just so you now) that you genuinely want people to not talk about it when major issues like this crop up.

      I don’t even care if you had problems with the previous article that RPS ran (which seems to be your main bone of contention if I’m to guess), you can rant about that all you want. THIS is a separate issue, and guess what? It’s valid to talk about. Because it’s not like Blizzard (and their forum ‘tribes’) have been telling anyone to do anything other than “Use More Authenticator” at current. And not say for example, giving advice not to play with randoms (or more importantly, temporarily DISABLING that feature), until the issues are sorted out.

      • Thirdstar says:

        Since you’re already on the internet, perhaps you would like to invest in some reading comprehension. I said I was disappointed in the article, not that they reported on the issue. The tone in every single D3 article on RPS has been somewhere between smug arrogance and “OMG, Blizztivistion sucks yo”. You’d do well to not work yourself into frothing anger on the internet, it never works out well.

        • Khatzen says:

          How does one go about writing an article reporting on a service being hacked completely at the fault of shoddy programming without it having a negative tone? Add to that, that the service in question was forced upon their customers of the game and is already greatly frowned upon and disagreed with and directly affects their playing of said game?

        • subedii says:

          Funny. I’d suggest you’d do well to work out the difference between criticism of aspects of a program or situation, and “OMG, Blizztivistion sucks yo”.

          Because whilst it’s the latter you’re arguing against, (even in this case it appears), it’s not the latter that’s happening.

          If you’re going to continue the theme of “disappointment”, I’m just going to join in and say I’m disappointed that valid criticism gets cast as some kind of blind rage (and I’m talking about the RPS articles here. You can feel free to call my posts whatever you want).

    • Cryo says:

      Hah. I didn’t know David Brooks was posting on RPS.

    • pkt-zer0 says:

      It’s a bit weird, yeah. Especially comments along the lines of:
      “Hah! That’ll show Blizzard. If only they’d added offline singleplayer… then it’s just the people who played online co-op that would’ve gotten hacked.”
      Umm… yay?

    • Toberoth says:

      Yes, some of the comments are hateful, but there are also plenty of people discussing the game level-headedly, and a bunch of the other RPS articles deal with gameplay and balance and whatnot. No need to be so drastic.

      • Thirdstar says:

        Could you point me to these level headed posts? I can’t seem to find more than a handful among the 200 or so at the time I wrote this.

        • rocketman71 says:

          There are quite a lot of them. Open your eyes.

          Many of them being EXTREMELY patient since a lot of new usernames popped up recently and all of them just seem to defend Blizzard whatever they do. And if tomorrow Diablo 3 formats someone’s drive, they’ll still defend that.

          In any case, in a post like this, you know perfectly well what you are going to find: Blizzard crippled its own game, lied about the reasons and insulted anyone that disagreed. And we all knew this was going to happen, just not this soon. The comments are just a consequence.

        • Toberoth says:

          It’s quite possible that we have different ideas of level-headedness. I see plenty of people cracking jokes and expressing dissatisfaction in a reasonable way. I’ve only noticed a few commenters being rabid, as you put it (although they stand out because they’re so damn obnoxious). I would cite your original comment as an example of hyperbole, though.

          • Toberoth says:

            Also since I noticed this further down I can’t really take you seriously anymore:

            “Thirdstar says:

            I’m not sure you understand the score here, people who are not alundra [commenter on the next page] have bought something he/she despises. This makes them evil mind-controlled slaves and they should be punished for that. They ruined the entire industry with their wanton disregard for one person’s opinion. Surely we should just employ a method to get rid of these people, perhaps some sort of chamber with gases.”

            Maybe just a little hyberbolic, no?

          • Thirdstar says:

            It was in reply to this comment and was made much later.

            ” The schadenfreude of some people is unwarranted.

            On the contrary, these people brought it all upon themselves when they supported the kind of monstrosity blizvis is trying to pull, when they decided to vote with their wallets that always (or partially) online single player is what they want for the future of gaming.

            Blizz: (ugh) is it not not deep enough fanboy?? (panting, UGH!!) is it not deep enough you filthy slave?? are you ready to buy a pot of vaseline…I mean, are you ready buy an authenticator now?!”

            But you already knew that. I admit I lost my temper and the urge to copy the hyperbole in alundra’s comment overtook my better judgement. Can you honestly say that other commentors will make a similar admission?

          • Toberoth says:

            See my reply in that thread.

          • alundra says:

            Hey Thirdstar I’m sorry my comment hurt you so much, here, have some vaseline.

            Now, if you were a victim of this scam pulled out by blizvis, I’m very sorry, but it was you who decided you make the purchase, nobody else, it’s your share of responsibility in the direction the industry is taking.

            Gas chamber, eh?? a line of thought not at all unlike a certain political party that ruled somewhere along the end of the past century.

  46. Eukatheude says:

    I hope people start asking for refunds.

    • Phantoon says:

      I want a refund and I didn’t even buy or play this!

      • SanguineAngel says:

        I got a friend’s start pack code thing and I want a refund too. It has been the most frustrating exercise. Continually disconnected, failed logins and never once have a played a game, even if i am lucky enough not to get booted out, without it being stupidly laggy.

        I would say 80 – 90% of my sessions have suffered from a disconnected connection. On average it takes me about 10 minutes to manage to log in and start playing.

        This is all just the icing on the cake as far as I am concerned. I was seriously tempted to buy this game so I could play with friends. I am very glad i didn’t

  47. Starayo says:

    Clanmate of mine had this happen to him.

    Blizzard support told him they couldn’t restore it.

    20 hours gone. And people asked why I don’t care about Diablo III.

  48. alundra says:

    You guys should have mentioned that actiblizz is suggesting an immediate fix for this, right now, this minute, the fix is in your hands.

    For the low cost of 6.50usd.

    us.blizzard.com/store/search.xml?q=authenticator

    :-D

    The funny thing is, they will be selling this a plenty, damn, how could I profit from stupidity too?!

    • Wisq says:

      And the Authenticators aren’t a guaranteed fix, either, apparently.

      Seriously, only Kotick would dream up a scheme whereby you reduce account hacking (and thus save money on support) while also charging extra for it.

      • Phantoon says:

        They’ve actually been able to completely bypass the authenticator system.

        But your response is typical. You’re certainly not the first nor the last to blame the player for the massive problem.

        • Thirdstar says:

          It’s hilarious how two D3 ‘haters’ seem to have been involved in a friendly fire incident here.

          • Machinations says:

            Haters is the wrong word.

            I think you mean ‘people with a brain’ vis-a-vis Diablo 3.

    • Diving Duck says:

      If you have either an iOS/Android toy you can get the RSA code app from the app/play Store place. I think it is called battle.net authenticator or similar and it is free. This works just fine.

      Now if only they’d stop taking the D3 servers offline at peak time for us AUS/NZ people things would be much more hunky-dorey

  49. T4u3rs says:

    This comments –> https://xkcd.com/386/

  50. Reefpirate says:

    Did a lot of Codexers move in here recently or something? Talk about getting a kick out other people’s misery…

    • subedii says:

      The schadenfreude of some people is unwarranted.

      The criticism? I’m sorry, but that is very much warranted. This. Should. NOT. Have. Happened.

      • alundra says:

        The schadenfreude of some people is unwarranted.

        On the contrary, these people brought it all upon themselves when they supported the kind of monstrosity blizvis is trying to pull, when they decided to vote with their wallets that always (or partially) online single player is what they want for the future of gaming.

        Blizz: (ugh) is it not not deep enough fanboy?? (panting, UGH!!) is it not deep enough you filthy slave?? are you ready to buy a pot of vaseline…I mean, are you ready buy an authenticator now?!

        • MrMud says:

          The authenticator is available for free if you have a smartphone (iphone or android).

          And are you really seriously trying to say that it is the consumers fault that they are being being subjected to theft?
          Take a long hard look at what you are saying here then go home and think about it.

          • Thirdstar says:

            I’m not sure you understand the score here, people who are not alundra have bought something he/she despises. This makes them evil mind-controlled slaves and they should be punished for that. They ruined the entire industry with their wanton disregard for one person’s opinion. Surely we should just employ a method to get rid of these people, perhaps some sort of chamber with gases.

          • rocketman71 says:

            @Thirdstar: oh, I see what you mean by “level headed posts”.

            Sorry I wasted my time answering you. Have fun playing Diablo.

          • Thirdstar says:

            Really? You’re going to ‘call me out’ but ignore what I’m replying to? Bravo. I’ll admit that I perhaps should not have attempted to fight fire with fire, i’ll give you that.

          • Toberoth says:

            @Thirdstar: I think what Rocketman is implying (and if so, I agree) is that you’ve lost all credibility in his eyes, so there’s no point continuing to argue with you. Neither of you are going to get anything out of it.

          • Thirdstar says:

            Fine. Every point I made in my original comment is invalid now. There are no hyperbolic comments on RPS about Diablo 3 and the writers at RPS have a perfectly balanced coverage of game. There, reality is restored and my credibility is forever destroyed.

          • jrodman says:

            This last comment also didn’t help.

          • Lord of the Fungi says:

            Well, yes customers are at fault here. Yes, I feel just a bit sorry about people being unable to play the game they bought and/or getting their accounts hacked, but also feel that it’s karma at work. Blizzard fault is making a game with DRM as broken as this, but the every customer who knew about this always-on DRM, real money auction house and still bought the game (and I may add, for a rather inflated price) is guilty of proving that this is a valid business model. Every dollar spent od Diablo 3 tells the suits that it’s OK to exploit your playerbase and impose absurd DRm, just to milk customers some more. So while it sucks for people who got hacked, most of them made an informed choice that made things a little worse for gamers. Don’t expect me to shed a tear for them.

          • MrMud says:

            @Lord of the Fungi
            I have heard this kind of argument before and it disturbs me deeply.
            The argument I am referring to is that “girls who dress sexy have only themselves to blame if they get raped”.

          • Lord of the Fungi says:

            No, it’s not. And I do no appreciate you trying to defeat my argument, but turning it into something else, that is obviously wrong. So no, it’s nothing like saying that. Next time try asking “but what about the children!”, another cheap trick.

          • MrMud says:

            No you are saying that its only right and their own fault that players are having their virtual property stolen. People who have done nothing wrong are being hurt by people who are thieves and you think this is fine. What is wrong with you? Do you encourage theft in other areas of life?

          • pkt-zer0 says:

            So, if the game also had an offline-only mode, but I still went online for some co-op, does that make me a bastard that deserved to get hacked?

          • Lord of the Fungi says:

            Do you possess any ability to read and comprehend, and have just decided not to? What I have written is that while it sucks for people to get hacked, it’s hard to me feel sorry for them, as by buying game with such a DRM system (and I have added to my post, that if the had have knowledge about how bad the DRM is) they are validating the idea of using such absurd DRM systems. Which does not mean theft is okay – I think that’s obvious, but I see I have to spell if for you (and I suppose that’s because you are trying hard to not understand that, rather than just being too stupid to understand).

          • MrMud says:

            “Well, yes customers are at fault here… but also feel that it’s karma at work.”

            I think this really says it all, doesnt it?

          • Lord of the Fungi says:

            Yes it does. Not that stealing is okay, but that knowingly accepting exploitative terms (when you are not forced to) places some blame on you. And yes, I do feel it’s a bit of karma that people who legitimize such DRM get burned by it. I’m still not saying it’s okay to steal, or even that that feeling so makes a good person. Just that I feel so.

        • alundra says:

          Fellas fellas, yes I’m serious, it’s the consumer’s fault, but not because I think blizvis is not at fault here, on the contrary, but it doesn’t change the fact that each and every person who purchased this slot machine emulator, they made the choice themselves, nobody else did it for them, blizvis didn’t get them to bend on a table at gun point..

          Instead of looking for their next fix, and for some them was about reliving their experiences from 12 years ago, and I understand that last bit, I’ve been there too with other games. Instead all of them should have considered the gaming community as a whole, both PC and consoles, but no, with their purchase they helped instill a bigger drive for cloud gaming, so how fucked up is that?? You look to relive your gaming experience from 12 years ago by helping kotik murder that same experience??

          Yeah I enjoyed seeing the disgrace these kind of people are going through, I see no need to hide that, realizing how bad the burned $(insert your local currency here), and it’s not like they weren’t warned sufficiently, and even knowing the consequences fully in advance, they went forward and purchased the game.

          I’m very sorry but the “I’m not glad with the direction the industry is taking but I wanted to play diablo so bad that I purchased it anyway” attitude doesn’t fly with me anymore.