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View Full Version : Crytek site login problems: known issue for 4 months



oceanclub
20-08-2011, 04:02 PM
After recently reinstalling my PC, I went to play Crysis 2, but found I couldn't log into mycrysis.com. Hmm, no worries, I'll reset my password. Hmm, email not found. Okaaaaaaaaaay, I'll try to create a new account using that email. Er, email already found. WTF?

Since I couldn't log into Crytek, I went through EA support. After 1.5 hours, they admit it's a known issue (WHY NOT TELL ME THAT IN THE FIRST PLACE?). On the Crytek site, I find a 165 page thread with people having this problem:

https://secure.mycrysis.com/forums/viewtopic.php?f=40&t=10954&p=406504#p406504

It's been going on 4 months with seemingly no solutions. I've posted in the thread but I have no hope of it making a difference. Can any of the RPS guys enquire with Crytek as to what the hell is going on? When i asked the EA guy what I should do, he suggested - I'm not kidding:


Drailand B.: <in-html>There is no support line for Crytek, you will have to </in-html>reach them by email or mail a letter.
858073986: Mail a letter? You are joking.




P.

JohnnyMaverik
21-08-2011, 04:00 AM
Wow... that's pretty shocking.