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View Full Version : Steam key duplicate error.



Some_Guy
07-06-2011, 11:24 PM
key for portal 2 comes up as a duplicate, refuses to get added to steam, have a complain open with them, wondered if there were any tips from people who have delt with this before.

Some_Guy
07-06-2011, 11:33 PM
This should be a new key, was perchased from the Game websight, packet was sealed when arived ect.

Ansob
08-06-2011, 12:15 AM
Pretty much there's nothing you can do apart from contact Steam - standard procedure in cases like this is for them to ask for a picture of the disc and receipt, and once you give them that they'll add a copy to your account. It's a bit shit but nothing particularly painful.

Mistabashi
08-06-2011, 12:45 AM
You haven't mentioned where you purchased it from, are you sure the site is legit?

Some_Guy
08-06-2011, 08:57 AM
pretty sure the UK game webpage is legit.

Ansob
08-06-2011, 10:46 AM
Well, it is GAME...

Where Is My Halftime Pie?
08-06-2011, 06:15 PM
Yeah, Ansob's right. It's pretty simple to get this error fixed, and they'll likely get back to you pretty quickly.