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View Full Version : Arkham City pre-order gone :(



Ninjafoodstuff
22-11-2011, 08:19 AM
Has anyone else in the UK had their steam pre-order of Arkham City vanish from their games list today?

duff
22-11-2011, 08:33 AM
Nope. A payment issue?

Ninjafoodstuff
22-11-2011, 08:35 AM
Shouldn't be, I paid for it a couple of weeks ago by PayPal.

Ninjafoodstuff
22-11-2011, 08:38 AM
Also I have Batman Arkham City Prepurchase UK only showing in my Steam purchase history

Althea
22-11-2011, 09:44 AM
Just have a look at the Batman forums on Steam (you have to go into the Arkham Asylum one, by the way). Not sure if it was you but someone mentioned it disappearing, but apparently you can now pre-load it.

Ninjafoodstuff
22-11-2011, 10:08 AM
Yeah looks like it's not just me then. /nooceans!

Stemot
22-11-2011, 12:50 PM
Mines gone too, was there until last night when the US version unlocked. Not happy and have filed a support ticket.

Vandelay
22-11-2011, 01:06 PM
Does anyone know whether you should be able to add keys to Steam and pre-load for this?

GreenManGaming has just sent me my key and I assumed the only reason they sent it out so early was so I could add it to Steam, but that does not work. It is Steamworks isn't it or is that only when bought from Steam?

Ninjafoodstuff
22-11-2011, 01:09 PM
It's GFWL so I don't think it will register on Steam.

Althea
22-11-2011, 01:16 PM
I believe it's only Steamworks when bought from Steam.

ReverendMoosey
22-11-2011, 01:27 PM
For anyone who says that they still have the pre-order in the library, can I suggest restarting Steam? I had the pre-order in my library, restarted Steam upon which it vanished. E-mailing Steam Support now. Mildly annoyed.

ReverendMoosey
22-11-2011, 07:30 PM
Anyone had a reply yet? Still heard nothing from them yet myself.

Icarus
22-11-2011, 08:08 PM
Mine's disappeared too. What the crikey? Making a support ticket now.

Lukasz
22-11-2011, 10:11 PM
so you guys paid already for the game?

Icarus
22-11-2011, 11:18 PM
so you guys paid already for the game?

Ayup. Paid for it and it was on my Steam list.

Stemot
22-11-2011, 11:51 PM
Anyone had a reply yet? Still heard nothing from them yet myself.

Nothing yet, usually takes them a couple of days to get back to you. Quick enough to take my money though.

Faldrath
23-11-2011, 03:43 AM
Game is already available in North America and South America (the latter is surprising, but, being Brazilian, not complaining). It's broken if you enable DX11, though - frame rate gets cut in half or worse. Rocksteady has acknowledged it and said they'll patch it.

Stemot
23-11-2011, 06:14 AM
Mines back on my Games list now after an email from steam saying I was looking at the wrong account. I logged back onto the same account I was looking at yesterday (the only one I have) and it's there now. Hope your guys game is back too.

Ninjafoodstuff
23-11-2011, 07:41 AM
I received an email from Steam telling me to delete everything in my Steam folder. I didn't do that, but restarted steam instead. It's back now. Still can't pre-load it though :(

Malawi Frontier Guard
23-11-2011, 07:59 AM
Nope. A payment issue?

If anyone is curious, you wouldn't be able to access your Steam account at all if there was a payment issue. It's a good thing to know.

TixyLixx
23-11-2011, 08:39 AM
Happened to me too but I contacted the support and it's back on there now!

Also if you want to preload then put this ins IE and it lets you.

steam://install/57400

Doesn't work with Chrome (haven't tried Firefox) so use IE.

Icarus
23-11-2011, 09:51 AM
And now it's reappeared. Odd.

Ninjafoodstuff
23-11-2011, 10:15 AM
Happened to me too but I contacted the support and it's back on there now!

Also if you want to preload then put this ins IE and it lets you.

steam://install/57400

Doesn't work with Chrome (haven't tried Firefox) so use IE.

Wonderful! It worked for me in chrome btw.