Hello, I decided to register here just to share smiliar expirience with EA.
At beginning - I want to apologise for my not excelent english - it's not my main language.
So my ban is even more stupid. See it for yourself.
Mail:
This link is placed in my battlelog profile in "describe yourself" you can check it for yourself - my battlelog name is "Szakal0x"
I read thoughtfully whole ToS in my own language to find the reason of my ban. I found NOTHING.
So simple facts:
1. Xfire website itself and my profile which is the issue is not a forum.
2. There are no rules about linking to the third party websites in profiles.
3. I got banned for something - does not even matter what it was - and this thing is not removed??? What kind of twisted logic is that?
So I tried contact ea support regarding this issue. And the funniest part starts here.
First time I contacted them yesterday. I forgot to save the chatlog. Whole discussion was something like this:
-She keeps repeating herself that I need to wait 72 hours
-I am asking how to appeal
-She tells me that she gave my issue to senior team and i should just wait.
She didn't cared about my explenations or reason itself. Like chating with a bot.
Whatever,
I tried contact them today. And this is the results.
Second time:
https://docs.google.com/viewer?a=v&p...xMzYw&hl=en_US
Third time: (Long but godly. best part is when they add their own ban reason)
https://docs.google.com/viewer?a=v&p...2MGRm&hl=en_US
So in the end I need to wait "NOIDEAHOWLONG" till someone will contact me.