I've been having trouble with my ISP recently, when my router connects to the service, the speed I recieve seems rather random.
I usually recieve 8mbps (supposed to be 17 but that's another issue, heh), but if I reset my router (or it goes off in a powercut) nine out of ten times I recieve 2-4mbps, that will fluctuate each connection, until I finally get back a regular 8mbps (usually, after spending an hour attempting this today, I gave up).
Before I hurl myself at their abusive, contradictive, missunderstanding customer service department (three hours last time I had an issue with no solution, I'm not a fan of theirs, hehe), I was wondering if anyone here could shed some light on what could be causing the issues?
I'm guessing its their end (been having the issues since the company was taken over), I'm using a wired connection, no additional programs running in the backround, no other devices connected. Hopefully if its not something I can fix myself, the knowledge will allow me to get to a swift conclusion with them directly.
Thank you very much for your time.
(Also, completely unrelated, but I imagine anyone that can help with the above may know the answer, are devices using the same connection given their own IP addresses (or online identity of some other form), or is it purely based on the router? Cheers!)