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Thread: Phone stolen - what do?
10-10-2013, 02:04 AM #1
Phone stolen - what do?
Advice time please chaps.
I was at a music venue last night (Turisas, Islington Academy) when some nasty little bugger decided to pickpocket my phone, a Samsung Galaxy S2 GT-I9100. Unfortunately neither myself or the venue staff found any missing items on the floor after the concert, and nothing had been turned in. A few other people who were standing near me for most of the gig also reported stolen items (phones, wallets), so it was almost definitely pinched.
Anyway, I've filed an online report with the police (citing my phone's IMEI number), changed as many passwords as I can think of, and I plan to call Vodafone in the morning to get the SIM blocked. Presumably I'll have to either buy a new phone or buy my contract out, neither of which I'm particularly keen on doing. I'm not sure how long I've got left on the contract as the Vodafone site is (typically) down atm, but UUUURRGGGHHH it's currently 2am and that's about all I can think to do tonight.
Does anyone have any unfortunate experiences with this sort of thing? Where should I go from here? Can you think of anything I might have overlooked?
10-10-2013, 02:14 AM #2
I am very protective of my stuff*, but I make it a point to use Lookout for my Android and set up the Apple thingie for my boss's phone. Both offer tracking and remote wiping. Not foolproof (if they turn it on somewhere it can't get reception soon enough, nothing I can do), but useful.
Also, make sure you disable it with Google and the like. Changing any passwords is good, but also make sure to actually remove its access to your google account.
*: In fact, at concerts/very crowded public areas I have a fanny-pack like wallet that I strap on under my button up shirt thingie (I like to wear a short sleeve shirt and either an unbuttoned dress shirt or flannel). I put my phone and wallet in there. Got it for hiking/rafting/shit where there is lots of water and it works good to make it way too hard to pickpocket me. Not super noticeable and not bulky (basically, I have room for my wallet and my phone and not much else. Well, I can probably fit my passport in there too) and its waterproof which is nice, since this way I can go hiking/rafting/get stuck out in the rain and not really care.
10-10-2013, 02:32 AM #3
How exactly might I disable it with Google? As far as I can tell I can only hide a device, not delete it entirely.
Also, I presume there is no way to remotely track/wipe my phone without already having some app installed on it? I've tried Android Device Manager but it's just giving "Location Unavailable".
10-10-2013, 04:02 AM #4
Here in Brazil, where phone thefts are rather common, the first thing they tell you to do is to call your operator and block the SIM. Don't want those guys making calls for free.
10-10-2013, 07:47 AM #5
If you've got home insurance, it may be covered (but there might be an excess to pay) - this may help you replace the handset at least.
10-10-2013, 01:22 PM #6
Ok, I've got Vodafone to cancel the SIM and to essentially render the phone a useless brick. I'm amazed that people even bother to steal phones given how quick and easy to was to stop anyone from ever using it again. There's a new SIM on it's way in the post, so now I just have to acquire a new handset.
As for insurance, alas I was not insured with Vodafone themselves, and I'll have to dig around tonight to find out if my home insurance will at least partially cover it.
Cheers for the advice anyway chaps. As for the whole Google account thing, beyond changing my password I'm not entirely sure what else I can do. There doesn't seem to be any way to directly remove the phone from my account other than 'hiding' it. Am I missing something here?
10-10-2013, 01:22 PM #7
And yeah, you need an app (since ADM will just pop-up and ask "Do you want to enable this?"), but you can remote install those. So just need to find one that you can access the data of afterward.
11-10-2013, 09:55 PM #8
- Join Date
- Oct 2013
Call it and offer him money to give it back like on Peep Show.
12-10-2013, 03:46 PM #9
You know, despite all the time and frustration this has caused me, do you want to know the worst thing? I kept my to-do list in a notepad app on my phone, and now I can't remember a sodding thing that I was supposed to do this week. Feed the toaster? Buy tickets for the rabbit? Fix the train to Newcastle for next weekend? I'm utterly lost.
14-10-2013, 02:20 PM #10
I swear by that. And it syncs with the tasks in gmail which is nice. Make my shopping list while at work, hit up the supermarket on the way home.