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  1. #1
    Lesser Hivemind Node
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    mumble problems: report thread

    This should probably be somewhere outside the PS2 part, but whatevs, we can move it later.

    Here! Is a form to report problems connecting to the mumble server.

    So far the problems have been minor, disconnects lasting on the order of seconds, but if it's happening often enough we should look into it. So.

    If we loose mumble, everyone (or at least someone) should report it on the form, this will allow us to know when/if we should take the matter seriously.

    Don't worry about over reporting, worry about underreporting (actually don't worry, if it's serious enough to warrant worry it will allready be obvious) (but seriously, report shit) (but seriously, hakuna mattata) (how do you even spell that?).
    Last edited by Grumpy; 10-04-2015 at 10:31 PM.
    Disclaimer:
    Sometimes I get a bit manic and then I talk too much and wall-of-text a lot.
    This rarely lasts for more than a week or so at a time. Feel free to ignore any and all walls of text at your leisure.

  2. #2
    Lesser Hivemind Node
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    Current problems around 2015-04-10:

    First bouts of short "mumble not working without warning us" followed by "only grible can speak".
    Second part may just be mumble working as intended.

    Anyway. Reconnecting: doesn't help.
    Cei! TALK TO THE PEOPLE!
    Disclaimer:
    Sometimes I get a bit manic and then I talk too much and wall-of-text a lot.
    This rarely lasts for more than a week or so at a time. Feel free to ignore any and all walls of text at your leisure.

  3. #3
    Secondary Hivemind Nexus Cei's Avatar
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    ...what?

    Seriously, I need more detail than "Mumble not working".
    RPS Mumble Server [mumble.rockpapershotgun.com:64738]
    ServerAdmin

  4. #4
    Secondary Hivemind Nexus Cephas's Avatar
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    It went out a couple of times tonight. Everyone slowly DC'd out of it. Probably about 9:45~?
    Steam: Cephas00 | Planetside 2: Cephas00(VS) - CephasTheSecond(NC)
    Quote Originally Posted by Cooper View Post
    I will not sleep on the floor. The fuck do you take me for? I teach students, I am not one.

  5. #5
    Secondary Hivemind Nexus Cei's Avatar
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    Alright, log is showing crypt-nonce resync problems. This will be investigated.
    RPS Mumble Server [mumble.rockpapershotgun.com:64738]
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  6. #6
    Secondary Hivemind Nexus Dewi's Avatar
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    Symptons are this Cei. No one was knocked out a channel, but for a few minutes each time no sound was transmitted (or, was received, no way to tell) from users in a channel (NC channel, forget which). My own experience is that it went quiet and 2 people joined the server, then the channel and I could hear them, and I think they could hear me, but not anyone else. not sure why i was special, there were other mods etc on channel.
    Elite: Dangerous - CMDR Dewi

    Come play some World of Warcraft.
    Server: Darksorrow | Faction:Alliance

  7. #7
    Secondary Hivemind Nexus Cei's Avatar
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    Cheers Dewi. Server reboot has happened, but beyond the sync problem in the log (that Google shows is a legacy issue...) there's nothing else. So it's either some weird shit, or a routing problem.
    RPS Mumble Server [mumble.rockpapershotgun.com:64738]
    ServerAdmin

  8. #8
    Network Hub Vidi's Avatar
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    Couldn't receive audio for me and a friend around 1:30AM in the Payday channel. Relogging seem to fix it.

    I get this message when logging in though, not sure if it's something to do with it: "UDP packets cannot be sent to or received from the server. Switching to TCP mode."

  9. #9
    Secondary Hivemind Nexus Cei's Avatar
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    Cheers Vidi, that is definitely something to do with it.
    RPS Mumble Server [mumble.rockpapershotgun.com:64738]
    ServerAdmin

  10. #10
    Secondary Hivemind Nexus Cei's Avatar
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    Alright.

    I need people to be paying attention when they log in. If you get the UDP packets cannot be sent or received I need you to do a ping and traceroute to the server and copy the results below.

    Currently it seems like there's a routing problem. OVH's tech support isn't open until Monday though.
    RPS Mumble Server [mumble.rockpapershotgun.com:64738]
    ServerAdmin

  11. #11
    Secondary Hivemind Nexus Cei's Avatar
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    C:\Users\Ceri>ping mumble.rockpapershotgun.com


    Pinging mumble.rockpapershotgun.com [5.196.21.224] with 32 bytes of data:
    Reply from 5.196.21.224: bytes=32 time=10ms TTL=118
    Reply from 5.196.21.224: bytes=32 time=11ms TTL=118
    Reply from 5.196.21.224: bytes=32 time=11ms TTL=118
    Reply from 5.196.21.224: bytes=32 time=11ms TTL=118


    Ping statistics for 5.196.21.224:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 10ms, Maximum = 11ms, Average = 10ms


    C:\Users\Ceri>tracert mumble.rockpapershotgun.com


    Tracing route to mumble.rockpapershotgun.com [5.196.21.224]
    over a maximum of 30 hops:


    1 <1 ms <1 ms <1 ms BThomehub.home [192.168.1.254]
    2 * * * Request timed out.
    3 * * * Request timed out.
    4 7 ms 6 ms 6 ms 31.55.186.140
    5 7 ms 6 ms 6 ms 195.99.127.38
    6 7 ms 6 ms 7 ms peer6-te0-10-0-0.telehouse.ukcore.bt.net [109.15
    9.254.197]
    7 * * * Request timed out.
    8 12 ms * * rbx-g1-a9.fr.eu [91.121.215.143]
    9 11 ms 11 ms 11 ms vac1-0-a9.fr.eu.vaccum [178.33.100.149]
    10 11 ms 11 ms 11 ms vac1-1-n7.fr.eu.firewall [178.33.100.152]
    11 * * * Request timed out.
    12 11 ms 10 ms 10 ms vac1-3-n7.fr.eu [91.121.215.13]
    13 * * * Request timed out.
    14 11 ms 11 ms 11 ms mumble.rockpapershotgun.com [5.196.21.224]


    Trace complete.

    That's what you SHOULD be getting. I'm interested if you don't.
    RPS Mumble Server [mumble.rockpapershotgun.com:64738]
    ServerAdmin

  12. #12
    Lesser Hivemind Node Grible's Avatar
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    Quote Originally Posted by Grumpy View Post
    Current problems around 2015-04-10:
    "only grible can speak".
    This was Working as Designed.

  13. #13
    Secondary Hivemind Nexus Cephas's Avatar
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    Will do Cei. I noticed the UDP error appearing yesterday when Rizlar and I had a similar issue. I thought it was a problem on my end but maybe not. It did say using TCP instead.
    Steam: Cephas00 | Planetside 2: Cephas00(VS) - CephasTheSecond(NC)
    Quote Originally Posted by Cooper View Post
    I will not sleep on the floor. The fuck do you take me for? I teach students, I am not one.

  14. #14
    Secondary Hivemind Nexus Cei's Avatar
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    Yeah, it's definitely the UDP problem. I think it might be a routing issue, resulting in packet loss that dumps people off UDP on to the backup TCP protocol.
    RPS Mumble Server [mumble.rockpapershotgun.com:64738]
    ServerAdmin

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