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Thread: Help!

  1. #1
    Obscure Node
    Join Date
    Jun 2011


    First post so please be gentle.

    I've gone and been a bit of a plonker. You see, I recently changed my ISP from Demon to BT Infinity.
    I set up an email account so I could transfer all my forum subscriptions and online accounts while my old account died.

    I thought I got all of them.

    Turns out I forgot about my EA/Bioware account AND I've forgotten my password.
    I cant ask for password reminder because my old email account does not exist.
    I'm a bit worried about creating a new account as I've got a ton of DLC and I don't want to have to repurchase.
    I cant contact support because I need to log into an account in order to contact them (can't quite get my head around the logic of this one).

    So, could someone be kind enough to post an email for EA support please? I'm sure that I've got enough evidence to prove who I am to them, I just cant figure out how to contact them.

    Much obliged for your time,


  2. #2
    Could you create a new account in order to contact them?

  3. #3
    Lesser Hivemind Node Kodeen's Avatar
    Join Date
    Jun 2011
    Creating a new account wouldn't delete your old account. Maybe not necessary, but it's still a venue you could take.

    There's a phone number on this page, but it's a US number and I'm guessing you are not in the US (I've never heard the word plonker before).
    Last edited by Kodeen; 03-06-2011 at 10:23 PM. Reason: Forgot to link the referenced site, d'oh

  4. #4
    Obscure Node
    Join Date
    Jun 2011


    Thank you for posting so quickly! New account it is then.

    Some context for "plonker"




  5. #5
    Obscure Node
    Join Date
    Jun 2011
    I know I'm not being helpful but you may want to consider creating an email account that is independent of your ISP so it won't matter if you change again in the future. :)

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