What happens when you release a wonky version of a game with performance problems? Acknowledging its shortcomings and temporarily pulling it from sale is a nice start, and freely offering and encouraging refunds is a good follow-up.
Where Warner Bros. forgot the second part with the shambles of Batman: Arkham Knight, Square Enix have delivered with the Mac version of Final Fantasy XIV [official site]. There was a mix-up and they released system requirements suggesting it’d run better than it does, they say. It still might’ve been better if they hadn’t released it at all, knowing it still needed more work.