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Blizzard admit Overwatch 2 doesn't have enough support heroes right now

A survey sent to players also wants opinions on the store and battle pass

Overwatch 2’s lead hero designer has revealed Blizzard are working on new support heroes for the game as one of their “long-term focuses”. The admission came as part of a response to players asking for more support characters in Overwatch 2, as there are currently only eight of them to pick from right now, versus the ten tanks and whopping 16 damage characters in its overall roster. It's not just the number of supports Blizzard have been thinking about either. Over the weekend, it also emerged the Overwatch 2 devs are sending out a survey to current players, with emphasis on the game’s store and the divisive battle pass introduced when the series went free to play. The developments follow on from hero balance changes being brought forward from season two to mid-November.

Liam knows Overwatch 2 isn't a proper sequel, but he enjoys it all the same.

After hosting a developer Q&A about hero design and hero balance late last week, lead hero designer Alec Dawson admitted in a tweet that Overwatch 2’s current pool of support characters was "quite small" for two players to pick from. Dawson said players "may see more new supports than other roles to bolster that pool," adding that there’s "still lots of interesting space for us to explore as designers".

Other players have also been reporting on the Overwatch subreddit that they’ve received an emailed survey from Blizzard that “heavily touched” on the hero shooter’s battle pass and store. Blizzard first detailed Overwatch 2’s battle pass back in September, just a few weeks before the game’s launch. The pass didn’t go down well due to the perceived grind of its free track. One reddit user has shared the contents of the new survey, which you can view here.

The survey contains a lot of questions about the premium track of the battle pass, along with some about the Overwatch store and whether the player has used Overwatch Coins to buy in-game cosmetics. There’s also a box to add your own thoughts on the game at the end.

Overwatch 2 is a free to play download from Battle.net. You can also check Ollie’s tier list to find out the best heroes to play as in Overwatch 2, including which of its small pool of support characters you should consider as your main.


Activision Blizzard publish Overwatch 2 and they're still facing law suits alleging a workplace culture of sexual harassment and discrimination. Microsoft also intend to buy Activision Blizzard, although the deal is currently under investigation by UK regulators over competition concerns.

About the Author
CJ Wheeler avatar

CJ Wheeler

News Reporter

CJ used to write about steam locomotives but now covers Steam instead. Likes visual novels, most things with dungeons and/or crawling, and any shooter with a suitably chunky shotgun. He’s from Yorkshire, which means he’s legally obliged to enjoy a cup of tea and a nice sit down.

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