So what is the latest word on EA and BioWare banning users from games? You may remember that on Friday, the now-famous Arno found he was unable to access his copy of Dragon Age II because he made a rude-ish comment on the BioWare forums. This saw a 72 hour forum ban, which, it seemed, also froze his EA account, which meant he could not authenticate his copy of DA2, and nor could he play other EA games tied into the account. It was highlighted on a few sites, and we spoke to Arno himself to get his side of the story. Later that day Arno received a personal email from the Senior Director of Customer Services himself, Boyd Beasley, explaining that this had been an error, with accompanying profuse apologies. Since we wrote the story we’ve heard about the same happening to other gamers, as long ago as a year back, and indeed it happened again to someone else over the weekend. Asking EA about this, they’ve given us a statement explaining that this continues to be a fault, and they’re working on fixing it by the end of the week. But we’re left with some questions.