A few days before Christmas, I was involved in a car accident. No-one was seriously hurt, but I spent 90 minutes stood alone on a central reservation, shaking from both cold and shock, watching car after car after car nearly collide with my own wrecked and dangerously stranded vehicle, waiting for police who never came. I called twice. Both times I was told they’d be right there. They did not show (FYI roadside recovery did eventually, an hour after their ETA). I was as furious as I was terrified.