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Posts tagged “Steam user reviews”

Steam’s new “off topic” protections kick in over Borderlands review bombing

Steam’s updated approach to review bombing, which prevents “off topic” reviews from counting towards a game’s overall score, has kicked in for the Borderlands series. It seems to be the first time that the (optional) filter has been applied by Steam, after users flooded the series’ reviews following the announcement that Borderlands 3 will be a timed exclusive on the Epic Games Store. Viewing the…

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Valve to remove “off topic” review bombs from Steam user scores

Valve have finally admitted that 'review bombing' on Steam (leaving swarms of negative reviews for questionable reasons) is a big enough problem to have a human clean things up from time to time. According to today's store blog post, when a large, anomalous cluster of score-demolishing reviews happens, Valve will have "a team of people" investigate. If they decide that the reasons stated during that…

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Study suggests Steam reviewers are bothered more by bad game design than bugs

A study of over 10 million Steam user reviews has found that when reviews include negative feedback, they call out poor game design more often than they complain about bugs. Which is entirely unsurprising, really: I know that infuriating design decisions tend to stick in my head far more perniciously than occasional bugs. That's not the only insight that the researchers from Queen's University in…

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Valve Undo Some Steam User Review Changes, A Bit

Valve have reversed some of their recent changes to Steam user reviews. Most notably, they've made store pages once again include all reviews, no matter how players obtained the game. Some developers we'd spoken to were concerned that excluding people who had got games by activating Steam keys - by backing Kickstarters, buying in other stores, and so on - could harm them by making…

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Feature: Don't Panic?

We Spoke To Developers About Steam User Reviews

Recent changes to Steam reviews, which filter out reviews from keys that weren't purchased directly through Valve's digital store, have caused all sorts of worry and concern. The intent is to remove false positives in the form of reviews exchanged for keys and the like, but legitimate reviews are also affected. Games that were Kickstarted no longer have their backers' assessment contributing toward the rating…

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Devs Concerned As Steam Makes Big Adjustment To Player Reviews

Valve have again shaken up how the Steam store presents player reviews, this time adding new filtering options which, by default, don't include reviews from people who got the game by activating a Steam key rather than buying direct from Steam. Valve say this is to prevent score inflation from devs throwing out free keys in exchange for reviews. That's a noble goal, but the…

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Steam Store Shakes Up Player Review Presentation

Valve have changed how Steam store pages present reviews written by players, placing greater emphasis on newer reviews. It's more helpful in these days where the experience of a game can change quite a lot over time, Valve say. I realise your first and most trusted source for Wot People Think is your pals here at RPS, on everything in all aspects of your life…

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Valve Slowly But Surely Making Steam User Reviews Useful

With Steam becoming more of an "open" platform by the day, Valve needs to oil the joints of its creaking machine in every conceivable way, lest it scream and screech to a halt under the weight of progress. Its latest baby step? Improving Steam user reviews, which can be surprisingly non-horrible occasionally (the "most helpful" tab definitely, er, helps), but they're still a very imperfect science.

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Betacritic: Valve Adds Community-Powered Steam Reviews

Everyone's a critic. No seriously, pretty much everyone is inherently critical of at least a few things. Now, very, very, very few people are actually good critics, but that's an entirely different discussion for another time. Point is, user review systems are now built into everything from Amazon to the walls of most public bathrooms (kinda), so Steam is following suit. Soon, you'll be able to…

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