If you click on a link and make a purchase we may receive a small commission. Read our editorial policy.

Final Fantasy XIV giving players a free week in apology for queues

Oh, the perils of popularity!

Even before the official launch of Final Fantasy XIV's Endwalker expansion on Tuesday, the MMORPG's servers have been overloaded during its early access period for pre-orderers, leaving players in long queues to join. Oh, the perils of popularity! Sharing a status update over the weekend, game director Naoki Yoshida apologised again for the problems, and said they plan to give all active subscribers seven days of free game time.

"Considering that we are asking players to wait in queues for extremely long periods of time and the ongoing situation making it difficult to play normally, we have decided that during the official release of Endwalker on December 7, we will be granting 7 days of free game time to all players who own the full version of the game and have an active subscription," Yoshida said in Sunday's post.

He noted that they "may give additional free game time depending on further developments on the congestion situation" too.

Yoshida also explained several issues they've identified which make the problem even worse by kicking players out the queue or not letting them queue at all.

Error numbers 4004, 5003, and 5006 happen when players have spent so long in a queue that their connection to the login server times out. He said they were "currently working" to extend this session time. As for Error 2002, he explained that crops up when a data center already has more than 17,000 players in the login queue, not letting more people join the queue. He also noted that players can lose their spot if their internet connection suffers packet loss or instability, and "because the waiting times in login queues are long, we believe this increases the chances of encountering internet issues or momentary disconnections".

Knowing what causes problems isn't much comfort if you're still suffering them, mind. The game has been struggling with capacity problems for months, having grown mighty popular during a global tech shortage which Squeenix say stops them from expanding servers as much as they want.

Final Fantasy XIV: Endwalker officially launches on Tuesday the 7th of December. Anyway, here's Sia???

About the Author
Alice O'Connor avatar

Alice O'Connor

Associate Editor

Alice is likely in the sea.

Black Friday Sale: save 25% off a yearly membership!

You want more great writing from the RPS team, and we want to make that happen. Your support helps keep RPS silly and strange, and the most unique place to read and discover exciting new PC games since 1873.

See more information
Comments
Rock Paper Shotgun logo

We've been talking, and we think that you should wear clothes

Total coincidence, but we sell some clothes

Buy RPS stuff here
Rock Paper Shotgun Merch